Support Worker

ISWP Holding Ltd; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family support organization in Reading is seeking a Support Worker to provide emotional and practical support in a professional environment. The role includes keeping accurate records, maintaining a clean unit, and safeguarding the residents' welfare. Candidates should ideally hold an NVQ (Children) Level 3 or above and have relevant experience in residential support. Flexible working hours with generous holiday allowance and training opportunities are offered.

Benefits

Flexible working hours

Generous holiday allowance

Pension

Training opportunities

Qualifications

• Experience in Residential Family Support in a mother and baby unit is preferable.
• Experience in Community Family Support Work or related Local Authority family support roles is preferable.

Responsibilities

• Keep clear and accurate records.
• Demonstrate good communication, interpersonal, and organizational skills.
• Be an active team player and use initiative when needed.
• Commit to good practice, teamwork, equal opportunity, and challenging discriminatory practices.
• Maintain a clean and tidy unit and adhere to the cleaning rota.
• Maintain high-quality report logs as required.

Skills

Good communication skills

Interpersonal skills

Organizational skills

Team player

Initiative

Competency in Microsoft Office

Education

NVQ (Children) Level 3 or above

Job description

Overview

Join to apply for the Support Worker role at ISWP Assessment Services. This role is based in Reading, Berkshire, with opportunities for day and waking night shifts within a Residential Family Assessment Unit.

We are looking for experienced, reliable individuals who can offer emotional and practical support to our residents in a family-centred, professional environment.

Responsibilities

• Keep clear and accurate records.
• Demonstrate good communication, interpersonal, and organizational skills.
• Be an active team player and use initiative when needed.
• Commit to good practice, teamwork, equal opportunity, and challenging discriminatory practices.
• Maintain a clean and tidy unit, adhere to the cleaning rota, and encourage resident participation where appropriate.
• Maintain high-quality report logs as required.
• Promote professional family residential support work as expected by Flourishing Families Parental Assessment Centre and Ofsted.
• Be competent in Microsoft Office applications.
• Respect confidentiality of information learned during employment.
• Report concerns to the Manager/Team Leader on duty.
• Complete all required face-to-face online and mandatory training.
• Be part of a professional team caring for residents; contribute to Care Plans development.
• Contribute to a secure, stable, supportive environment for parents and children, respecting health, culture, religion, race, identity and lifestyle.
• Safeguard and promote welfare of all residents.

Scheduled Shifts

• 12-hour shifts
• Day shifts
• Night shifts
• Weekend shifts
• Role requires flexibility beyond a standard 9-5 schedule

Education and Experience

• Preferable: NVQ (Children) Level 3 or above.
• Preferable experience in Residential Family Support in a mother and baby unit, Community Family Support Work, or related Local Authority family support roles.

Benefits

• Flexible working hours
• Casual dress code
• First DBS checked by us (subject to terms and conditions)
• Generous holiday allowance
• Pension
• Training opportunities

Note: This post is exempt from The Rehabilitation of Offenders Act 1974 (c.53) as it involves contact with children and vulnerable adults.

Job Details

• Salary/Rate: £13 per hour
• Location: Reading, Berkshire
• Employment Type: Full-time
• Seniority level: Mid-Senior level
• Job function: Other
• Industries: Individual and Family Services