Support Worker

Acuity Care Group; Carlisle; On-site; GBP 40,000 - 60,000; Full time

Job summary

A supportive healthcare provider in Carlisle seeks compassionate individuals to assist a client with complex health needs. This role involves providing daily support, personal care, and facilitating enjoyable activities. Ideal candidates will be patient, experience-driven, and possess a kind demeanor, aiming to enhance the individual's quality of life through connection and support. Join a dedicated team committed to outstanding care and community engagement.

Benefits

Access to Westfield Rewards

Westfield Health Cash Plan

Employee Assistance Programme

Blue Light Card discount scheme

Further training opportunities

Generous Refer a Friend scheme

Qualifications

• Prior experience in health and social care settings is beneficial.
• Ability to connect and build meaningful relationships with individuals.
• Calm demeanor and joy in helping others live life fully.

Responsibilities

• Support the individual with daily routines and personal care.
• Help the individual engage with activities she loves.
• Ensure the safety and comfort of the individual at home.

Skills

Experience supporting people with complex needs

Understanding of Positive Behavioural Support

Kind, patient, and person-centered approach

Job description

We have a truly special opportunity for the right person to support a bright, engaging individual who lives in their home in Carlisle.

This person lives with a muscle condition that affects her daily life, and while she has some complex health needs, that’s only one small part of who she is.

She loves gardening when the sun is out, baking cakes, and spending time with her much-loved dog and bird. She also enjoys getting out and about.

This role is about more than just support—it’s about connection. You’ll be helping her do the things she loves, access the community, and live the life in the way that matters most to her. You'll also support her at home with daily routines, including personal care and staying safe and comfortable.

We’re looking for someone who ideally has:

Experience supporting people with complex needs

Understanding of Positive Behavioural Support and behaviours that may sometimes be seen as challenging

A kind, patient, and person‑centred approach

If you're someone who values meaningful relationships, is calm under pressure, and takes joy in helping others live life to the fullest, this could be the perfect role for you.

You won’t just be providing care—you’ll be helping someone live well.

More about Acuity Care Group

We have been around for nearly 20 years so know our stuff! We have over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:

• LD&A – Learning Disabilities & Autism
• Bespoke

This role sits within our Bespoke Health & Social Care family, and you will be supported by an experienced hands‑on Complex Care Manager.

We work together in a wide variety of locations to support adults and children with complex care…). We are person‑centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences.

What next?

If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call.

We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing.

We are an equal opportunities employer and welcome applications from all sections of the community.

What else do we offer?

• Access to Westfield Rewards – an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high‑street retailers, restaurants, travel companies
• Access to Westfield Health Cash Plan with 24/7 GP appointments and cashback for health expenses
• Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances, and relationships to name aBayh.
• Blue Light Card discount scheme and Blue Light Card tickets – grab a free ticket to a horse race or comedy show.
• Further training in NVQ’s in Health and Social Care
• Progression 앞으로 within the organisation
• Ongoing training and development
• A generous Refer a Friend scheme – receive up to £500!