Support Worker

BPX Electromechanical Company Ltd.; Bedford; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

A local supported housing provider is seeking a Support Worker to oversee care for service users. Responsibilities include managing care plans, ensuring safety, and assisting with daily activities. The role requires prior care experience and the ability to work collaboratively. Candidates should be flexible and capable of adapting to various situations. A GCSE and a Health and Social Care qualification are preferred. Join a compassionate team in Bedford where your contributions truly matter.

Qualifications

• Ability to communicate with service users effectively and compassionately.
• Prior experience in a care role is essential.
• Flexibility in work hours and tasks is vital.

Responsibilities

• Manage assigned service users' care and support needs.
• Monitor mental and physical health and communicate changes.
• Draft and review care plans under guidance from the manager.
• Ensure house safety and cleanliness for service users.

Skills

Ability to get on with people of all ages and backgrounds

Previous experience of working within a care role

Practical and flexible approach to work

Ability to work as part of a team

Ability to work on own and take initiative

Flexible and adaptable approach to shifts and rotas

Education

GCSE or equivalent

Health and Social Care L2 Qualification or equivalent qualification/experience

Job description

Vacancy at Bedfordshire Supported Housing Ltd

Support Worker

Bedford

Vacancy listed24/11/2025

Details

JOB DESCRIPTION

Job Title: Support Worker

Department: Residential Care / Supported Accommodation

Location: Accommodation Based services

Work Pattern: Full-time/Part-time/Zero Hours

Workplace Values

To operate in in line with the workplace values which are:

• Innovative: embrace new ways of working through innovation and learning from experience
• Caring: show willingness to care for the other person
• Professionalism: take accountability and act in a professional manner
• Courage: do the right thing by being open, honest and transparent
• Compassion: care about acting with kindness
• Competence: strive for self-improvement by acquiring the knowledge and skills to do my job
• Equality: promote equality of opportunity to all

Main Duties and Responsibilities

1. Be responsible for one or more allocated service users and taking the lead in all aspects of the care and support of the service user.

2. Monitor the service user’s condition, ensuring that any mental or physical health changes are communicated to the line manager.

3. Under the guidance of the line manager, draft and review care/support plans and risk assessments with the service user, where possible.

4. Complete regular reports about service users such as daily progress notes and reports required for care reviews.

5. To take a lead role in conveying weekly 1:1 review meetings with the allocated service user.

6. To follow company policy and procedure and ensures own safety whilst lone working.

7. To ensure that the house is safe and clean for the service users, staff and all visitors during working time, paying particular attention to procedures regarding checking of fire alarms, hygienic preparation of food, cleaning of the house and refuse collection etc.

8. Be responsible for planning and preparing balanced and nutritional meals for the service users allocated.

9. Engage and support the service user with activities of daily living, such as personal care, personal hygiene, shopping, budgeting and household tasks.

10. To provide effective coordination of a shift in the absence of the line manager by using the shift coordination template.

11. To ensure the safety and wellbeing of service users at all times, raising safeguarding alerts and supporting the service users in raising complaints and concerns via the appropriate channels.

12. To act as an advocate for the service user where required and provide support in accessing external agencies i.e. advocacy, citizen’s advice.

13. Liaise with service users’ families and carers regarding sensitive issues relating to the service user’s needs, care and identified risks, as agreed in the care/support planning process.

14. Along with the service user, attend health and social care appointments outside of the home.

15. Convene, chair and minute service user meetings as requested by the line manager.

16. To administer medication and prompt the service user where required in line with the company policy and procedure.

17. To take part in service audits and reviews as requested.

18. A core function of all staff across BSH is to create and submit material / content for publication on digital formats / social media.

The job holder may be required to undertake other reasonable duties as required by the line manager.

PERSON SPECIFICATION

Skills & Experience

• Ability to get on with people of all ages and backgrounds
• Previous experience of working within a care role
• A practical and flexible approach to work
• Ability to work as part of a team
• Ability to work on own and take initiative and embrace innovative ways of working
• Flexible and adaptable approach to shifts and rotas

Education / Qualification

• GCSE or equivalent
• Health and Social Care L2 Qualification or equivalent qualification / experience, or commitment to undertake

Special Features

• Flexible and adaptable approach to shifts and rotas.
• The ability to travel to various locations across Bedfordshire
• Ability to demonstrate, understanding and apply our workplace values