Support Medical Secretary

Transformationunitgm; Sefton; On-site; GBP 24,000 - 27,000; Full time

Job summary

A prominent NHS trust in the UK is seeking a Support Medical Secretary to join their team at Hartley Hospital, Southport. The successful candidate will provide essential secretarial support to the Community Mental Health Team, requiring excellent communication and organizational skills. A background in medical terminology and previous experience as a medical secretary are essential. This full-time position offers a salary between £24,937 and £26,598 per annum and supports flexible working arrangements.

Qualifications

• Experience of working as a medical secretary.
• Experience of information systems.
• Knowledge of medical terminology.

Responsibilities

• Provide comprehensive secretarial support to Mental Health Care Division.
• Organise own workload and coordinate with other Medical Secretaries.
• Work to tight deadlines in a busy department.

Skills

Excellent communication skills both verbally and non verbally

Excellent organisational skills

Ability to maintain confidentiality

Ability to organise own duties and prioritise tasks

Flexible working approach

Education

RSA111 or equivalent

Knowledge and experience of Microsoft Office

Job description

Main area Administration - Mental Health Services Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday 9am until 5pm each day) Job ref 350-MHC7656339-A

Employer Mersey Care NHS Foundation Trust Employer type NHS Site Hartley Hospital Town Southport Salary £24,937 - £26,598 per annum Salary period Yearly Closing 25/01/2026 23:59

Support Medical Secretary

Band 3

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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

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Job overview

An exciting opportunity has arisen at Hartley Hospital, Southport for a caring and committed full time Support Medical Secretary to join our Administrative Team supporting the Community Mental Health Team.

The post holder will provide a comprehensive and professional secretarial support service to an excellent standard, ensuring a high level of accuracy to the Mental Health Care Division.

The post holder is expected to work closely with the services to type clinical correspondence in a timely manner to achieve KPIs.

The post holder will be expected to work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information.

The post holder should have a good working knowledge of medical terminology and a willingness to expand on that knowledge to provide support to different specialities.

The post holder will be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the medical team to utilise their time in an efficient manner.

Main duties of the job

The post holder will provide a comprehensive professional support secretarial service to an excellent standard ensuring a high level of accuracy to the Mental Health Care Division.

Successful applicants will be able to organise their own workload and co-ordinate workload activities with other Medical Secretaries in the team.

The successful candidate will have excellent interpersonal skills and a friendly telephone manner.

There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Detailed job description and main responsibilities

*** Please refer to the attached Job Description and Person Specification for a full list of duties and responsibilities ***

Person specification

Values

• Accountability
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Transparency and honesty
• Discreet
• Change oriented

Skills

• Excellent communication skills both verbally and non verbally
• Excellent organisational skills
• Ability to maintain confidentiality
• Ability to organise own duties and prioritise tasks within agreed timescales
• Ability to undergo further training as necessary
• Ability to uphold Trusts professional standards

Experience/Knowledge

• Experience of working as a medical secretary
• Experience of information systems
• Knowledge of medical terminology
• Willingness to gain understanding of local targets in order to take active part in achieving targets relevant to the role
• Flexible working approach
• Professional , caring , compassionate and empathic attitude
• Experience/knowledge of people experiencing mental health issues
• Experience of working in a health care setting

Qualifications

• RSA111 or equivalent
• Knowledge and experience of Microsoft Office

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Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Should you require a reasonable adjustment to our recruitment process please email [e-mail] to ensure that measures can be put in place to support you.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

The Trust expects all post holders who require an enhanced DBS for their role and work in Children’s & Young People services to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or [e-mail] ) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

Flexible working requests will be considered for all roles.

Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.

Please note: new entrants to the NHS will commence on the first pay point of the relevant band.

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Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.