Support Coordinator

Community Integrated Care; Aberdeen City; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A leading health and social care charity is seeking a full-time Administrator (Regional Support Coordinator) based in Aberdeen. In this role, you will be responsible for coordinating systems and administrative duties, providing essential support to leaders across Scotland. Proficiency in MS Office applications and excellent communication skills are vital. This predominantly office-based role offers flexible working hours after probation. Join us to help provide high-quality care and make a difference in our community.

Benefits

Pension Scheme

Shopping Discounts Scheme

Ongoing professional development

Recommend a Friend Bonus

Financial Hardship Fund

Investment in wellbeing

Holiday and travel discounts

Employee recognition schemes

Qualifications

• Excellent multi-tasking abilities and proactive, innovative approach to work.
• Flexibility in handling changing requirements of the role.
• Previous experience or knowledge of the social care sector is a bonus.

Responsibilities

• Coordinate systems, processes, and administrative duties for Scotland region.
• Manage inquiry responses and offer professional customer service.
• Support leaders with expenses claims, training coordination, and report collation.

Skills

Proficient in MS Office applications

Excellent IT skills

Problem solver

Excellent multi-tasking abilities

Good communication skills

Interpersonal skills

Job description

What makes Community Integrated Care a great place to work:

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Our Benefits:

• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Work doing the things you enjoy, meaning work never feels like work
• Managed by supportive leaders
  
• Pension Scheme
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing
• Holiday and travel discounts
• Employee of the month scheme and other recognition schemes

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Who you’ll be supporting & more about the role:

Community Integrated Care is currently seeking a full-time Administrator (Regional Support Coordinator) who will be based in our Aberdeen offices and will support the daily operations of the Scotland region.

The purpose of this role is to coordinate systems, processes and administrative duties, providing support to our leaders across the whole of Scotland. This may include purchase and supply, collation of reports, expenses claims, coordination of training, recording meeting minutes, answering email and phone enquiries, applying for PVG updates for staff and assisting with SSSC registration compliance. You will be the first contact for enquiry management, offering professional and efficient customer service to both internal and external clients.

While this role is predominantly office-based, we can offer a 4 or 5 day working week (after probation) and there may be the opportunity for occasional work from home days. This role will be for 37.5 hours per week and shift times can be flexible with agreement, so long as core hours (10am - 3pm) are covered.

Proficient in MS Office applications and with excellent IT skills, we are looking for a problem solver with excellent multi-tasking abilities and a proactive, innovative approach to completing work. Flexibility is extremely important, as the requirements of the role can change at short notice.

Good communication and interpersonal skills are essential as well as an ability to take the lead on task completion with minimal supervision and the ability to work as part of a team.

Previous experience or knowledge of the social care sector would be a bonus but is not essential as will provide full training for the role.

It is also important that you share our company values which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support.

Your values:

In return, we offer you a great experience in a warm and vibrant environment together with the opportunity to develop your skills.

Community Integrated Care is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.