Support Assistant

Sanctuary Group; Burton upon Trent; On-site; GBP 40,000 - 60,000; Part time

Job summary

A not-for-profit organization is seeking a Support Assistant in Burton upon Trent. The role involves providing high-quality support to customers with learning disabilities, fostering independence, and ensuring a safe environment. The ideal candidate should possess strong communication skills, a caring nature, and be willing to work towards a Level 2 NVQ in Health and Social Care. A competitive hourly rate and various benefits are offered, including holiday entitlement and pension contributions.

Benefits

At least 25 days paid holiday

Pension scheme with employer contributions

Health and well-being plans

Life assurance

Flexible working opportunities

Qualifications

• Caring, approachable nature and a confident ‘can-do’ attitude.
• Ability to keep accurate records and clearly communicate relevant information.
• Excellent communication skills to build positive relationships.

Responsibilities

• Providing a high quality, hands-on support service.
• Encouraging customers with learning disabilities to maximize their potential.
• Maintaining a safe environment for customers.

Skills

Excellent communication skills

Teamwork

Caring and approachable nature

Ability to maintain accurate records

Education

Level 2 NVQ Health and Social Care

Job description

Job details

Support Assistant

Epworth House, Burton On Trent DE15 0DG

£12.70 per hour

30 hours per week

Requisition: 223923

We are recruiting for a Support Assistant at Epworth House, Burton On Trent. This role is with Sanctuary Supported Living, delivering a wide range of personalised housing, care, and support services to help people live as independently as possible.

Overview

Sanctuary Supported Living is a not-for-profit national organisation that puts customers at the heart of what we do. We support staff to help customers on their pathways to independence through comprehensive training and benefits. Whether you deliver direct support or work in our offices to support frontline teams, your work makes a difference every day.

Responsibilities

• Providing a high quality, hands-on support service
• Providing support to encourage customers with learning disabilities to maximise their own potential and independence
• Encouraging customers to develop daily living skills such as cooking, cleaning, shopping and participating in their community
• Encouraging social inclusion and helping customers to build confidence, resilience, and self-esteem
• Working with statutory and non-statutory agencies on behalf of customers, encouraging choice and involvement, or acting as an advocate when required
• Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices

Qualifications & experience

• A caring, approachable nature and a confident ‘can-do’ attitude
• Ability to keep accurate records and clearly communicate relevant information to team members
• Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
• Experience of working as a member of a team
• A positive and accepting approach to customers whatever their needs
• Level 2 NVQ Health and Social Care, or willing to work towards

Benefits

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Additional information

Job Reference: 223923

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don’t forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.