As Supply Chain Team Leader, you will play a pivotal role in overseeing the daily operations of our 1,000+ pallet cold store and warehouse. This is a hands-on leadership position where you’ll ensure the efficient flow of goods, maintain high service levels, and lead a team to deliver operational excellence.
Objectives
- Coordinate and oversee all yard deliveries to ensure trucks are tipped efficiently and on schedule, preventing congestion and maintaining smooth yard operations.
- Achieving Batch Chill Service Level targets (98% day one).
- Leading a team of forklift drivers (currently 4 operatives).
- Maintaining delivery efficiency by achieving 4 pallets per minute.
- Ensuring a safe and tidy warehouse/yard environment at all times.
Key Tasks & Accountabilities
- Health & Safety: Maintain a safe, clean, and compliant cold store and yard, proactively addressing challenges.
- Goods-in process: Ensure daily adherence to procedures, while identifying opportunities for improvement.
- Truck management: Take a proactive approach to tipping trucks promptly to prevent congestion.
- Raw material flow: Manage movement from freezer to factory, ensuring the right product is in the right place at the right time.
- Stock control: Support and participate in stock counts, including annual counts, while addressing discrepancies through pallet scanning and cycle counting.
- Team leadership: Lead and motivate forklift drivers, plan breaks around workload, and conduct daily briefings/handovers.
- Product movement: Coordinate transfers between our site and 3PL partners, ensuring manifests are accurate and communicated.
- Stock rotation: Monitor and enforce correct rotation practices, escalating and correcting issues where product is used out of sequence.
Desired Experience
- Valid forklift licence and practical experience.
- Pivot steer forklift experience (advantageous but not essential).
- Background in a fast-paced warehouse environment; cold store experience is beneficial.
- Previous experience in a warehouse team leader or supervisory role.
- Familiarity with warehouse management systems (WMS) and tools such as pallet scanning software, cycle counting systems, and inventory databases.
Key Attributes
- Strong and effective leadership skills.
- Excellent communication abilities across all levels of the business.
- Problem-solving mindset with a proactive approach.
- Adaptable and resilient when facing daily challenges.
- Team-oriented with strong relationship-building skills.
- Ability to remain calm and focused under pressure.
Working Pattern
Rotating shifts
- Week 1: Monday – Friday, 05:30 – 13:30
- Week 2: Monday – Friday, 13:00 – 21:00
Flexibility required to cover holidays and meet business demands.
Reporting Line:
Your additional package features
- Life assurance, 3x annual salary.
- Enhanced maternity/paternity pay.
- Company sick pay.
- Free on-site parking.
- Weekly free breakfast roll
- An additional life event day off when you move home, get married, welcome a child/grandchild, or get a new pet.
- Company social events throughout the year.
At Bella+Duke we champion pet health and wellbeing, challenging the status-quo so that pet-centred, species-appropriate nutrition becomes the natural choice for every pet owner. We’re pet people and know that pets are always by our side, through thick and thin, making our lives better. Our pets have always been right by us, it’s time we do right by them too.
With a vision for improving overall pet health and wellness, we focus on nutrition and pet behaviour and supporting pet owners to give their pets the happy, healthy, and long life that they deserve. Our passion for wellness extends to our employees too. With shared values, ethos, and culture, we have created a workplace for both our employees and their pets that focuses on wellbeing as well as ambitious growth.