Supervisor (24 Hours) Oliver Bonas Horsham Competitive salary plus benefits

Oliver Bonas Ltd; Horsham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A retail company is looking for a Supervisor in Horsham, England. The role includes contributing to sales growth, ensuring exceptional customer experiences, and supporting the team. Experience in retail is essential, along with strong organization skills and a positive attitude. The position offers up to 50% product discount, increased holiday days, health benefits, and opportunities for growth. Join a workplace committed to diversity and inclusion.

Benefits

Up to 50% discount on products

30 days holiday, increasing after two years

Health benefits

Pension plan

eLearning platform access

24-hour employee assistance programme

Annual discretionary profit related pay scheme

Qualifications

• Experience in retail at supervisor or key holder level.
• Kind and considerate towards customers and team members.
• Ambition and resourcefulness for learning opportunities.

Responsibilities

• Contribute to the store's sales growth through analysis.
• Deliver exceptional customer experiences.
• Hold daily briefing sessions regarding store performance.

Skills

Retail experience

Exceptional organization skills

Positivity and vibrancy

Commercial awareness

Multi-tasking ability

Job description

A bit about us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role …

OB Supervisors will:

• Contribute to the store's sales growth through commercial analysis, including footfall, conversions, and other key performance indicators.
• Ensure the team has an awareness of the store's sales target and current performance, as well as their impact on KPIs.
• Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards.
• Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager's absence or at their request.
• Support the team in the manager's absence.
• Follow company guidelines for all cash handling including till transactions and cashing up.
• Review and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times.
• Follow all company health and safety and security guidelines.

Bonas Benefits:

• Up to 50% discount on our fantastic products.
• 30 days holiday – increasing each year after two years’ service (up to 35 days).
• Westfield Health Be Well Cash Plan.
• Auto-enrolment into our pension plan.
• Access to 360L – our eLearning platform
• Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
• Annual discretionary profit related pay scheme.

What we look for:

• Experience in retail at supervisor or key holder level.
• Positivity, vibrancy and ready to take on anything.
• Someone who’s kind, helpful and considerate towards customers and team members alike.
• Exceptional organisation skills and a natural multi-tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and someone who’s looking for opportunities to learn more.

Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity