Supervisor

Coppa Club; Guildford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A vibrant dining establishment in Guildford is seeking a motivated Supervisor to enhance guest experiences. The ideal candidate will have a strong focus on delivering exceptional customer service, effectively manage teams, and assist with daily operations. Key responsibilities include ensuring guest satisfaction through attentive service and supporting team training initiatives. Join us to play a pivotal role in delivering remarkable dining experiences!

Benefits

Referral scheme of up to £2000

50% discount on food and soft drinks

Long service rewards including increased holiday

Discounted room rates at our hotels

Health & Wellbeing Support

Training and Development opportunities

Qualifications

• Passion for delivering exceptional customer service and ensuring guest satisfaction.
• Excellent teamwork and collaboration skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Ensure exceptional guest experiences through attentive service.
• Supervise and support team members.
• Assist in day-to-day operations.

Skills

Customer Focus

Team Player

Adaptability

Leadership

Problem-Solving

Job description

Are you ready to play a pivotal role in delivering exceptional dining experiences? Coppa Club is seeking a motivated and guest-focused Supervisor to join our dynamic team.

Why us?

• Referral scheme of up to £2000!! So spread the word.
• WageStream – track, stream, save & learn with your hard earned ££££.
• 50% discount on food and soft drinks across all our brands.
• Long service rewards including increased holiday and access to private healthcare.
• Discounted room rates at our award-winning hotels
• 50% off Private Event Space hires.
• Health & Wellbeing Support.
• Mental Health & Legal Guidance.
• Financial Support & Advice.
• Access to a wide range of discounts from well-known brands.
• Access to our Enrichment Days & Events Calendar.
• Apprenticeship Programmes tailored to YOU.

Why you?

• Customer Focus: A passion for delivering exceptional customer service and ensuring guest satisfaction.
• Team Player: Excellent teamwork and collaboration skills, with the ability to work effectively with colleagues at all levels.
• Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
• Leadership: Ability to lead by example and motivate team members to achieve goals.
• Problem-Solving: Strong problem-solving skills and the ability to make sound decisions under pressure.

The Role:

• Guest Experience: Ensure exceptional guest experiences through attentive service and personalized interactions.
• Team Management: Supervise and support team members, providing guidance and assistance as needed.
• Operational Support: Assist in day-to-day operations, including opening and closing procedures, cash handling, and resolving guest inquiries.
• Training and Development: Support in training initiatives to enhance team skills and performance.
\>Quality Control: Maintain high standards of cleanliness, hygiene, and presentation throughout the restaurant.
• Communication: Liaise with management and other departments to ensure smooth operations and efficient communication.

Ready to make a difference in the dining experience of our guests? Apply now and we will aim to be in touch asap!