Supervisor

Bubble CiTea Ltd.; Glasgow; On-site; GBP 25,000 - 27,000; Full time

Job summary

A renowned bubble tea brand in Glasgow seeks a Full-Time Supervisor. You will lead the team, ensure exceptional customer service, and maintain product quality. Ideal candidates possess experience in the food/beverage industry and a positive attitude. Enjoy career progression opportunities and perks like free bubble tea during breaks.

Benefits

Free bubble tea during breaks

Pension Scheme

Staff discount on drinks

Great training opportunities

Qualifications

• Ideally have experience in the food/beverage industry.
• Legally eligible to work in the UK.
• Willing to learn new skills and share knowledge.

Responsibilities

• Be part of a support network alongside the Store Manager.
• Ensure product quality and customer service meet standards.
• Manage and create content for TikTok.

Skills

Driving a high sales-focused culture

Customer relationship management

Team leadership

Problem-solving

Effective communication

Job description

LocationGlasgow, United Kingdom# Supervisor at Bubble CiteaLocationGlasgow, United KingdomSalary£25500 - £26500 /yearJob TypeFull-timeDate PostedNovember 10th, 2025Apply Now**Bubble Up Your Career!**BUBBLE CITEA is a locally renowned bubble tea brand with a passion for high-quality drinks, outstanding customer service, and a welcoming atmosphere. We're more than just a place to work—we’re a place where careers are built, friendships are made, and people grow together.We don’t just hire — we build futures. We believe in creating opportunities where you can learn, grow, and develop your career every step of the way. Whether you’re starting your first job or looking to take the next step, we’ll support you with training, progression, and a team that grows together.**OUR MISSION**Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers**WE ARE LOOKING FOR*** Full-Time Supervisor (Glasgow Silverburn)**YOU WILL*** Be part of a support network working alongside the Store Manager* Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality* Ensure product quality and customer service are met company standard* Lead team members to maintain the cleanliness and upkeep of our kiosks* Protect employees and customers by providing a safe and clean store environment* Ensure operate efficiently and effectively by bubble baristas to accomplish daily duties* Be responsible for protecting the store assets by following procedures for safety, stock handling, security, maintenance, and cash handling* Remain calm & observant during busy periods or under unforeseeable situations and deploy the team members to ensure best customer experiences* Manage and create content for the tiktok* Complete the reasonable tasks that assigned by the company**YOU ARE*** Ideally have experience in driving a high sales-focused culture in fast-paced food/beverage industry* Be able to work flexible hours, including evenings, weekends or holidays* Legally eligible to work in the UK* An energetic person with positive thinking, with a ‘can do’ attitude* Maintain regular and consistent attendance and punctuality* Willing to learn new skills and share your knowledge with our customers & the team**WE WILL*** Amazing opportunities for career progression* Treat you a free bubble tea drink on breaks during the shift* Pension Scheme* Offer you staff discount scheme on our lovely bubble tea drinks* Provide you with great training to ensure you fit into the team as quickly as possible* Strive to provide numerous opportunities to help your grow while being a part of BUBBLE CITEA