Supervisor

The Redan Inn; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A charming country inn located in Chilcompton is seeking a full-time Supervisor to oversee daily operations. The role involves managing staff, ensuring excellent customer service, maintaining high food and service standards, and supporting team development. Ideal candidates should have experience in hospitality, strong leadership skills, and a passion for creating memorable guest experiences. Join a vibrant atmosphere and contribute to a supportive work environment at this welcoming establishment.

Qualifications

• Experience in team leadership and supervising hospitality operations.
• Strong customer service and communication skills.
• Knowledge of food and beverage service standards.
• Inventory management and organizational skills.
• Ability to work in a fast-paced environment.
• Passion for hospitality and a collaborative mindset.

Responsibilities

• Oversee daily operations and coordinate team activities.
• Ensure exceptional customer service and maintain food standards.
• Assist with inventory and supplies management.
• Address guest needs promptly and effectively.
• Contribute to a positive work environment.

Skills

Team leadership

Customer service

Communication skills

Organizational skills

Ability to resolve issues

Collaboration

Job description

The Redan Inn is a welcoming and charming country inn located in Chilcompton, near the historic cities of Wells and Bath as well as the picturesque Mendip Hills AONB. Known for its boutique accommodation, fresh, quality food, and consistently friendly service, the inn provides a cozy yet vibrant atmosphere for its guests. Visitors can enjoy a delightful dining experience indoors or at one of the outdoor seating options, including a spacious terrace or the unique al-fresco eatery, "The Carriage @ The Redan." Whether enjoying handcrafted dishes, drinks with friends, or a weekend escape, The Redan Inn promises a memorable experience.

Role Description

This is a full-time, on-site role for a Supervisor at The Redan Inn in Chilcompton. The Supervisor will oversee daily operations, coordinating team activities and ensuring exceptional customer service. Responsibilities include managing staff, maintaining service and food standards, assisting with inventory and supplies, and addressing guest needs promptly. The individual will contribute to a positive work environment and support team development, ensuring smooth and efficient operations.

Qualifications

• Experience in team leadership, staff training, and supervising hospitality operations
• Strong customer service and communication skills to ensure excellent guest experiences
• Knowledge of food and beverage service standards, including quality control and compliance
• Inventory management and organizational skills for effective operation planning
• Ability to work effectively in a fast-paced environment, resolving issues quickly and calmly
• Passion for excellent hospitality and a collaborative team-player mindset
• Experience in restaurant or hospitality management is a plus