Summer Student Experience Coordinator

EF Education First Gruppe; Torquay; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading educational organization is seeking a Student Experience Manager for summer 2026 in Torquay. This full-time role involves supporting international students' daily experiences and ensuring smooth operations. You will engage with students and staff, handle inquiries, and maintain a welcoming environment. Candidates should possess strong communication skills and a proactive attitude. Enjoy career development opportunities in a vibrant and international setting while contributing to a positive student experience.

Benefits

Accommodation available if necessary

Work in a truly international environment

Pre-summer online and in-person trainings

Career enhancement opportunities

Qualifications

• Highly motivated, energetic, and positive.
• Enjoys working in a busy and varied service environment.
• Ability to handle difficult situations with ease.

Responsibilities

• Support students in their daily life and learning.
• Maintain excellent relationships with sales colleagues.
• Prepare welcome bags and student ID badges.
• Deal with general student inquiries.
• Monitor and record student attendance.

Skills

Excellent communication skills

Customer service skills

IT proficiency

Organizational skills

Problem-solving skills

Job description

EF Torquay Summer School is looking for a friendly, empathetic and customer-focused individual to join our team as Student Experience Manager for summer 2026.

• Full-time
• 5 days a week
• Fixed-term contract between June – August 2026
• Accommodation available if necessary

In this role, you’ll be the first point of contact for students and staff, ensuring a welcoming, engaging and well-run summer school experience. You’ll help create a supportive and vibrant environment for international students, all while developing valuable skills in communication and operations.

If you’re proactive, personable and eager to gain experience within international business, we encourage you to apply.

At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.

Responsibilities

• To support students in their daily life and enable them to achieve the best experience and highest learning possible
• To maintain excellent relationships with sales colleagues, giving prompt, consistent service
• Participates in student intakes, including preparing welcome bags and producing student identification badges
• Deals with general daily student enquiries
• Provides support to the Student Services team regarding student attendance; monitoring and recording daily registers, following up with non-attending students
• Assist with student satisfaction follow ups as and when required
• Checks and accepts delivery of school supplies
• Issues new staff with name badges and helps maintain school noticeboards
• Ensures reception area is kept clean, tidy & professional looking at all times
• Shares emergency duty on a rota basis

Requirements

• Highly motivated, energetic, positive
• Excellent communication and customer service skills
• Confident with IT
• Enjoys working in a busy & varied service environment
• Highly organised with attention to detail
• Ability to handle difficult situations with ease & remain calm & positive under pressure
• Flexible attitude to work and creative problem solver
• All offers are subject to a clear enhanced DBS check and two references
• Right to work in the UK upon commencement of your contract

Why you will love working with EF

• Work in a truly international environment
• Boost your CV this summer with a world renowned organisation
• Pre-summer online and in person trainings
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
• Ambition is nurtured and career enhancement opportunities are available at EF’s year round Language Campuses
• Access to EF Hello language learning
• External trainings on safeguarding, mental health and first aid

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.

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