Student Records Officer

TESOL International Association; Manchester; On-site; GBP 27,000; Full time

Job summary

A leading higher education provider seeks a Student Records Officer in Manchester. The role involves monitoring operational processes, conducting enrolment activities, and maintaining accurate student records. Candidates should have strong attention to detail and an understanding of data protection legislation. This position offers various benefits including annual leave, pension scheme, and career development opportunities.

Benefits

Annual leave (7.2 weeks)

Workplace pension scheme

Gym membership discounts

Career development opportunities

Financial wellbeing education

Responsibilities

• Monitor day-to-day operational processes ensuring compliance with regulations.
• Conduct enrolment and re-enrolment activities for each intake.
• Maintain students’ records updated on databases.
• Conduct regular audits on students’ data to ensure accuracy.
• Liaise with various departments to ensure accurate student data management.

Job description

Company: Elizabeth School of London

Job Title: Student Records Officer

Salary: £27,000 per annum

Department: Registry

Employment Type: Full Time

Hours: Monday to Friday

Location: ON-SITE, Manchester, UK

About the Elizabeth School of London

The Elizabeth School of London (ESL) is a higher education provider committed to offering relevant, high-quality programmes on campuses across six major cities including London, Birmingham, Leeds, Leicester, Manchester, and Northampton. With an inclusive approach to the recruitment of students, we provide one-to-one academic and career guidance with the purpose of widening access to higher education among groups currently under- represented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve.

Main duties and responsibilities

• Monitor the day-to-day operational processes ensuring compliance with all internal and external regulations, policies and procedures.
• Conduct enrolment and re-enrolment activities for each intake in compliance with internal and external policies and regulations.
• Liaise with Admissions to ensure registration, deferral and de-registration records are maintained accurately.
• Maintain students’ records updated on ESL databases (i.e. Student Records System).
• Ensure improvements in data quality throughout student lifecycle and work alongside Data Analyst to ensure collection of all relevant student data as required for submission to HESA and other external stakeholders.
• Conduct regular audits on students’ data to ensure accuracy and reliability.
• Action de-registration, withdrawals, study break and any change of student status.
• Keep up-to-date with policy and legislative changes affecting students, such as disability legislation, consumer legislation, HESA policy and procedures, and national and international educational developments.
• Ensure own understanding and updating of the various student records, academic and course administration processes and the institution’s course provision.
• Liaise with Quality and Academic Standards to ensure own understanding and updating of Programme and Module Specifications.
• Liaise with Assessment and Student Success to ensure students with granted extension and mitigating circumstances are supported during submissions / examination sessions and relevant data are captured during dual control.
• Adhere to the provisions of data protection legislation and refrain from sharing any personal or other information relating to students with any third party without Academic Registrar (or nominee) express permission.
• Provide first-line advice and guidance on registry related matters.
• Review and update student records policies and procedures to ensure they meet institutional, legislative and regulatory requirements (including disability and consumer legislation) and ensure their dissemination and implementation throughout the institution.
• Receive and action Assessment Board outcomes to map students’ modules (ILP) each Academic Year and inform relevant departments (i.e. IT, Timetabling (Planning).
• Proactively contribute to operational planning within Registry Division.
• Upon request, provide data to senior management / leadership for strategic decisions making.

Benefits

• Annual leave (7.2 weeks)
• Workplace pension scheme.
• Company Sick Policy.
• Statutory maternity/paternity pays.
• Career development opportunities
• Training and self-development opportunities.
• Gym membership discounts
• Retail discount schemes
• Cinema discounts
• Grocery discounts
• Cycle to work
• Investing and savings opportunities
• Financial wellbeing - personal debt advise.
• Financial wellbeing education
• My Mind Pal (mental fitness)