StreetScene Deputy Operations Manager

East Devon; Exmouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local council in South West England is seeking a StreetScene Deputy Operations Manager to lead a proactive team across various public spaces. The role involves setting high service standards, managing budgets, and overseeing operations while ensuring community engagement. Ideal candidates will have strong leadership skills and experience in environmental services. The position offers a chance to make a lasting impact on the community's quality of life.

Qualifications

• Experience in high-risk operational environments.
• Calm under pressure and organised leadership skills.
• Flexibility to respond to unexpected situations.

Responsibilities

• Lead and develop Area Officers across public spaces.
• Ensure high service standards in public realm services.
• Manage budgets, resources, and operational planning.
• Drive improvement projects within the team.

Skills

Leadership

Operational management

Customer focus

Problem-solving

Education

NVQ Level 4 in Leadership/Management or equivalent

Level 3 qualification in relevant field

Job description

About The Role

Join the East Devon District Council as StreetScene Deputy Operations Manager. This role involves leading Area Officers across parks, grounds, street cleansing, coastal defenses, public toilets, and community events across the Exmouth and Manstone depots. You will balance strategic planning, urgent problem‑solving, team support and community liaison to ensure the district’s public spaces look and feel great.

You'll Be Responsible For

• Leading and developing Area Officers to build a proactive, resilient, forward‑planning team
• Raising and maintaining high service standards across a wide range of public spaces
• Supporting cultural change and embedding strong performance management
• Managing budgets, resources, procurement and operational planning
• Deputising for the StreetScene Operations Manager and responding to out‑of‑hours emergencies
• Driving improvement projects and championing continuous learning

About You

You hold an NVQ Level 4 in Leadership/Management (or equivalent experience) and a relevant Level 3 qualification. You have experience in high‑risk operational environments, ideally within environmental or public realm services. You are a confident, organised, calm‑under‑pressure leader, customer‑focused and ready to take ownership. A full driving licence and flexibility to respond to the unexpected are must‑haves.

About Us

StreetScene delivers visible and lasting impact on East Devon’s appearance and quality of life. Working closely with community partners (Green Flag, Britain in Bloom, Blue Flag) and supporting major local events such as Sidmouth Folk Week and Ottery St Mary Tar Barrels, the team operates seven days a week with a strong commitment to continuous learning and development.

Contact

Julia Woodbridge, StreetScene Operations Manager – 07709 720714 or [e-mail]

Closing Date

17 December 2025.

Interview Schedule

Week commencing 12 January 2026.