Strategy and Insight Manager

Yorkshire Building Society Group; Bradford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A financial services organization seeks a Strategy and Insight Manager in Bradford to develop capacity models and drive analytics capabilities. You will lead the demand forecasting and capacity planning efforts, ensuring aligned strategies and impactful insights. The candidate should possess strong analytical skills, proven leadership experiences, and the ability to collaborate with multiple stakeholders. This role offers a comprehensive benefits package and the opportunity to contribute to a member-focused ethos.

Benefits

25 days holiday plus Bank Holidays

Up to 15% bonus based on performance

Up to 11% pension contribution

Private medical insurance

Access to self-service benefits portal

Qualifications

• Proven experience in demand forecasting and capacity planning.
• Strong analytical and strategic thinking skills.
• Excellent communication and influencing abilities.
• Demonstrated leadership experience with a track record of developing high-performing teams.
• Ability to collaborate effectively across multiple functions and stakeholders.

Responsibilities

• Identify and build capacity models reflecting strategic needs.
• Partner with stakeholders to deliver accurate capacity plans.
• Lead a team responsible for effective workforce management.
• Drive insight-driven recommendations enabling sustainable growth.

Skills

Demand forecasting

Capacity planning

Analytical skills

Strategic thinking

Excellent communication

Leadership

Collaboration

Influencing abilities

Job description

Strategy and Insight Manager

About the role

As the Strategy and Insight Manager you will identify, build and mature capacity models that reflect strategic needs and insight across YBS. Elevate the team’s advanced analytics capability to futureproof models and workflows. Partner with multisite stakeholders to understand business drivers and deliver accurate capacity plans and impact analyses for strategic change.

• Group-wide capacity modelling framework aligned to strategy and demand scenarios.
• Trusted capacity plans for BAU and Strategic Projects, with quantified service, risk and cost impacts.
• Uplifted analytics maturity (data, tooling, skills, governance) to sustain continuous improvement.
• Lead a team responsible for designing an effective WFM proposition that produces accurate forecasts and effective schedules.

About you

As Strategy and Insight Manager, you will play a pivotal role in translating strategic priorities into actionable plans. You’ll lead on demand forecasting, capacity modelling, and insight-driven recommendations that enable sustainable growth. This is a high-impact role requiring collaboration across the business and the ability to influence at all levels.

• Proven experience in demand forecasting and capacity planning.
• Strong analytical and strategic thinking skills.
• Excellent communication and influencing abilities.
• Demonstrated leadership experience with a track record of developing high-performing teams.
• Ability to collaborate effectively across multiple functions and stakeholders.

About us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility.

We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process.

Development.

We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity.

We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
• Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.

Ready to apply?

If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.