Strategic Service Transition Lead

Cdw; Peterborough; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading IT solutions provider in Peterborough is seeking an experienced professional to ensure successful onboarding of new Managed Services. The role focuses on project management, guaranteeing seamless transitions, and managing stakeholder communications. Ideal candidates will have a strong IT project management background, including ITIL and Prince 2 certifications, and exemplary communication skills. This position offers the opportunity to impact service delivery positively and engage with various stakeholders.

Qualifications

• A track record of delivering managed services projects.
• Experience in a Service Delivery role.
• Leading effective cross-functional teams.

Responsibilities

• Planning the Transition project and managing its progress.
• Ensuring quality delivery of new products/services.
• Managing communications with project stakeholders.

Skills

Project management

Stakeholder management

Communication skills

Detail-oriented

Time management

Education

ITIL v4 Foundation

Prince 2 Foundation & Practitioner

Technical certifications (e.g. Azure fundamentals AZ-900)

Tools

Microsoft Office (Word, Excel, Outlook, Visio)

Job description

A leading IT solutions provider in Peterborough is seeking an experienced professional to ensure successful onboarding of new Managed Services. The role focuses on project management, guaranteeing seamless transitions, and managing stakeholder communications. Ideal candidates will have a strong IT project management background, including ITIL and Prince 2 certifications, and exemplary communication skills. This position offers the opportunity to impact service delivery positively and engage with various stakeholders.