Strategic Operations Director — Delivery, AI & Growth

Top End jobs; Bradford; Hybrid; GBP 65,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an Operations Director in Bradford for a hybrid position, requiring at least three days in the office. This role demands significant leadership experience in operational management, with a focus on service delivery and customer support rather than software development. Candidates should be UK residents within commuting distance. The position offers a salary ranging from £65,000 to £80,000 annually, and aims to drive operational effectiveness and team development.

Qualifications

• 6+ years of operational leadership experience in relevant industries.
• Experience managing both technical and non-technical teams.
• Strong background in SaaS, EdTech, or managed services.

Responsibilities

• Define and improve operational strategy focused on efficiency.
• Drive operational planning and manage budgets.
• Lead and develop team leaders and foster a quality culture.

Skills

Operational strategy development

Team leadership

Customer relationship management

Data-driven decision making

AI tool implementation

Job description

A recruitment agency is seeking an Operations Director in Bradford for a hybrid position, requiring at least three days in the office. This role demands significant leadership experience in operational management, with a focus on service delivery and customer support rather than software development. Candidates should be UK residents within commuting distance. The position offers a salary ranging from £65,000 to £80,000 annually, and aims to drive operational effectiveness and team development.