Strategic Functional Lead for Insurance Platform Delivery

Send Technology Solutions Ltd; City of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A technology solutions provider in the City of London is seeking an experienced Functional Lead. In this role, you will ensure that customer value remains central by shaping delivery outcomes and guiding teams on product alignment. Candidates should have extensive knowledge in the insurance domain and strong analytical skills. The position offers comprehensive health insurance, a pension scheme, and generous leave policies, fostering employee well-being and development.

Benefits

Health Insurance

Life Insurance

Pension Scheme

Time Off

Enhanced Parental Leave

Learning and Development

Qualifications

• Strong background in commercial or specialty insurance, ideally with exposure to underwriting workflows.
• Deep understanding of SaaS or enterprise platforms.
• Experience steering delivery direction without formal management responsibility.
• Confident working with senior client stakeholders and delivery partners.
• Ability to assess business needs and translate them into structured outcomes.
• Skilled at leading discussions and managing differing viewpoints.
• Keeps customer business goals at the center of delivery decisions.
• Works closely with teams to create clarity and momentum in delivery.

Responsibilities

• Act as a system and product subject matter expert.
• Shape delivery scope, translating strategic objectives into workstreams.
• Lead discussions to articulate the 'why' and 'how' behind requirements.
• Provide clarity and direction to delivery teams.
• Support Business Analysts by validating requirements and user stories.
• Collaborate with architects and managers to ensure feasible delivery.
• Influence delivery direction through stakeholder engagement.
• Participate in UAT discussions to ensure functionality supports outcomes.

Skills

Insurance Domain Expertise

System & Product Knowledge

Delivery Influence

Stakeholder Engagement

Analytical Thinking

Communication & Facilitation

Business Outcome Focus

Collaboration

Job description

A technology solutions provider in the City of London is seeking an experienced Functional Lead. In this role, you will ensure that customer value remains central by shaping delivery outcomes and guiding teams on product alignment. Candidates should have extensive knowledge in the insurance domain and strong analytical skills. The position offers comprehensive health insurance, a pension scheme, and generous leave policies, fostering employee well-being and development.