Strategic Client Relationships Manager (Growth & Engagement)

West Sussex.info; Selsey; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service provider based in Selsey is seeking a Client Relationship Manager to enhance client partnerships and ensure satisfaction. The role involves maintaining client relationships, managing contracts, and achieving strategic growth targets. Ideal candidates will have experience in client management, strong interpersonal skills, and a proactive attitude. This permanent position offers competitive salary and numerous benefits including a bonus and support for nursery fees.

Benefits

Competitive salary

Annual bonus

Contribution towards nursery fees

Pension

Two Company paid volunteer days per year

Employee Assistance Program

Company paid social events

Gift vouchers for birthdays and anniversaries

Qualifications

• Previous experience in a Client Relationship Manager role is recommended.
• Demonstrated ability to identify client needs and propose effective solutions.
• Strong alignment with company's core values.

Responsibilities

• Develop and nurture trusted relationships with clients.
• Respond to client queries and handle complaints efficiently.
• Manage contracts and ensure service level agreements are met.

Skills

Client relationship management

Interpersonal skills

Communication

Problem-solving

IT literacy

Job description

A leading service provider based in Selsey is seeking a Client Relationship Manager to enhance client partnerships and ensure satisfaction. The role involves maintaining client relationships, managing contracts, and achieving strategic growth targets. Ideal candidates will have experience in client management, strong interpersonal skills, and a proactive attitude. This permanent position offers competitive salary and numerous benefits including a bonus and support for nursery fees.