Store Team Leader – Customer Experience & Ops

JLP Insights & Media website; Nottingham; On-site; GBP 30,000 - 43,000; Full time

Job summary

A leading retail company in Nottingham seeks a Team Manager to inspire and lead a team at Waitrose. This role calls for someone with expertise in people management and the ability to operate in a fast-paced environment. The ideal candidate will have advanced communication skills and a distinct passion for customer service. You will ensure the smooth daily operation of the shop and maintain high standards of customer satisfaction. This full-time, permanent position offers a competitive salary, with opportunities for advancement.

Qualifications

• Experience of leading a team in a fast-paced, customer focused environment.
• Resilience to support and plan your team's response to change.
• Demonstrate passion for and understanding of retail.

Responsibilities

• Oversee the entire day-to-day operation of the shop.
• Maximise sales and profit while minimising wastage.
• Ensure high levels of availability and customer satisfaction.

Skills

People Management skills

Advanced communication skills

Ability to influence stakeholders

Experience in a fast-paced environment

Job description

A leading retail company in Nottingham seeks a Team Manager to inspire and lead a team at Waitrose. This role calls for someone with expertise in people management and the ability to operate in a fast-paced environment. The ideal candidate will have advanced communication skills and a distinct passion for customer service. You will ensure the smooth daily operation of the shop and maintain high standards of customer satisfaction. This full-time, permanent position offers a competitive salary, with opportunities for advancement.