Store Supervisor: Lead Teams & Deliver Excellence

Monsoon; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known retail brand in Manchester is seeking a Supervisor who will lead a team to deliver exceptional customer service. The role requires proven supervisory experience and a passion for enhancing customer experiences. You will support management in implementing procedures, drive team performance, and ensure effective communication. Benefits include a competitive salary, bonus scheme, and generous staff discount. Join a diverse and inclusive environment focused on individual contributions and personal growth.

Benefits

Competitive salary

Exciting bonus scheme

Staff uniform allowance

Generous staff discount

Additional holiday for birthday

Qualifications

• Proven experience leading a customer-oriented team.
• Demonstrated ownership and responsibility in previous roles.
• Ability to communicate openly with team members.

Responsibilities

• Lead by example in delivering exceptional customer service.
• Manage and develop the team to exceed performance expectations.
• Assist in implementing company policies and procedures.
• Ensure visual merchandising guidelines are followed.

Skills

Experience of supervising a team

Excellent customer service

Planning and organisational skills

Effective communication

Passion and resilience

Job description

A well-known retail brand in Manchester is seeking a Supervisor who will lead a team to deliver exceptional customer service. The role requires proven supervisory experience and a passion for enhancing customer experiences. You will support management in implementing procedures, drive team performance, and ensure effective communication. Benefits include a competitive salary, bonus scheme, and generous staff discount. Join a diverse and inclusive environment focused on individual contributions and personal growth.