Store Supervisor: Lead in Customer Experience & Sustainability

Nobody’s Child Limited; Windsor; On-site; GBP 25,000 - 35,000; Full time

Job summary

A vibrant fashion retailer in Windsor is seeking an experienced Store Supervisor to lead a passionate team and deliver exceptional customer service. This full-time role emphasizes kindness and sustainability, promoting a welcoming shopping experience rooted in brand values. Ideal candidates will have prior leadership experience in retail and a strong passion for sustainable fashion. Join us in creating a positive legacy for our communities and the planet.

Qualifications

• Previous leadership experience in a fast-paced retail environment.
• A passion for sustainable fashion and Nobody’s Child’s mission.
• Strong communication, organisation, and people management skills.

Responsibilities

• Deliver a warm, personalised shopping experience for every customer.
• Drive sales, maximise customer interactions, and encourage upselling.
• Handle customer queries and complaints with empathy and professionalism.
• Support Store Manager in achieving sales targets and KPIs.
• Train and develop new team members while embedding company values.

Skills

Leadership experience

Strong communication skills

Organisation skills

Proactive attitude

Job description

A vibrant fashion retailer in Windsor is seeking an experienced Store Supervisor to lead a passionate team and deliver exceptional customer service. This full-time role emphasizes kindness and sustainability, promoting a welcoming shopping experience rooted in brand values. Ideal candidates will have prior leadership experience in retail and a strong passion for sustainable fashion. Join us in creating a positive legacy for our communities and the planet.