Store Supervisor

Vans Inc.; York and North Yorkshire; On-site; GBP 25,000 - 30,000; Full time

Job summary

A global apparel company is seeking a motivated Store Supervisor for their York location. The position involves supporting management, coaching sales associates, and ensuring high standards of customer service and store operations. Ideal candidates have retail experience, strong communication skills, and a passion for delivering exceptional consumer experiences. The role offers a supportive culture and benefits for personal and professional growth.

Benefits

Comprehensive benefits package

Tailored training programs

Supportive feedback-based culture

Qualifications

• Experience in retail, preferably in fashion or lifestyle.
• Strong communication skills in English.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Support management to drive sales and profitability.
• Coach sales associates for high levels of customer service.
• Maintain retail operation standards per merchandising guidelines.
• Ensure operational policies are respected.

Skills

Customer service

Communication

Retail experience

Team motivation

MS Office proficiency

Tools

POS systems

Job description

About the Role

We’re looking for a motivated, enthusiastic Store Supervisor to join our Vans team based in our store in York.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?

Vans is part of the VF family, a global apparel company that connects people to sustainable and active lifestyles. We are the original action sports footwear company rooted in authenticity and creativity, and we are inclusive, expressive, and fun.

How You’ll Make a Difference

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer‑ready
• Maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
• Ensuring operational policies and procedures are respected
• Understanding your store’s KPIs and playing your part to ensure they are achieved

What Makes You the Perfect Store Supervisor?

• You love interacting with people and set a great example with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You can talk to people, create a supportive (and fun!) environment, and help deliver the best service possible.
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
• Ideally you come from a retail background with some fashion or lifestyle experience.
• You have excellent written and verbal communication in English (another language is a plus but not necessary).
• You are proficient in the use of MS Office and different POS systems.
• You are flexible when it comes to working weekends, evenings, and holidays as necessary.

What’s in it for You?

We offer a comprehensive benefits package that encourages mental, physical, and financial well‑being for all VF associates.

• Career ownership, enabling you to build your knowledge and experience across different brands.
• A supportive feedback‑based culture where respect and integrity guide us in what we do.
• Tailored training, from induction to ongoing online and face‑to‑face sessions, to help you grow professionally and personally.

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

Equal Opportunity Statement

As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups while providing equal opportunities for both VF associates and applicants alike.