Store Operations Leader — Growth & Customer Excellence

Morrisons; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK supermarket chain seeks an Operations Manager in Leeds to oversee store operations, ensuring compliance and high standards. This role requires previous retail experience, strong leadership skills, and the capability to develop talent. The successful candidate will be responsible for managing key performance indicators, fostering a high-performing team, and enhancing customer satisfaction. A competitive salary and a generous benefits package are included, highlighting a commitment to employee growth and well-being.

Benefits

Competitive salary

Generous bonus

Pension scheme

Private healthcare

Colleague discount

Family-friendly policies

Qualifications

• Previous experience in the retail industry.
• Experience managing a large customer-facing operation.
• Strong leadership and coaching skills.

Responsibilities

• Ensure smooth store operations as Operations Manager.
• Mentor and develop talent across the store.
• Embed a culture of adaptability among managers.
• Ensure compliance with food safety laws.
• Create and implement action plans to improve performance.
• Maintain high store standards and achieve operational KPI targets.
• Gather and incorporate customer feedback into improvement plans.

Skills

Leadership skills

Ability to influence

Coaching skills

Conflict resolution

Team culture development

Job description

A leading UK supermarket chain seeks an Operations Manager in Leeds to oversee store operations, ensuring compliance and high standards. This role requires previous retail experience, strong leadership skills, and the capability to develop talent. The successful candidate will be responsible for managing key performance indicators, fostering a high-performing team, and enhancing customer satisfaction. A competitive salary and a generous benefits package are included, highlighting a commitment to employee growth and well-being.