Store Manager - NEXT Crawley

Costa; Crawley; On-site; GBP 32,000 - 38,000; Full time

Job summary

A prominent coffee brand seeks a Store Manager in Crawley offering a competitive salary up to £38,000. The role includes driving customer service, team management, and maintaining high standards. Ideal candidates will be strong leaders with a passion for coffee and community engagement. Attractive benefits include a share scheme and discounts. Join a company focused on diversity and inclusion while shaping the future of coffee experiences.

Benefits

Coca-Cola share scheme

50% discount on food and drinks

Pension scheme with 10% match

Up to £10,000 bonus potential

Qualifications

• Experience managing and developing successful teams.
• An understanding of customer service culture.
• Ability to drive team and customer satisfaction.

Responsibilities

• Meet customer needs and drive a strong customer service culture.
• Create a welcoming store environment.
• Manage sales and team performance.
• Train and develop team members.

Skills

Strong leadership skills

Customer service orientation

Team management

Ambitious character

Job description

• Next, Unit 1A, County Oak Retail Park, London Road, Crawley, West Sussex, RH117XN, UK

Store Manager – NEXT, Crawley – Up to £38,000 per annum – Permanent

At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• • Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards

Next, Unit 1A
County Oak Retail Park, London Road
Crawley
West Sussex
RH117XN
UK

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”