Store Manager: Customer Experience & Operations

Sainsbury's Supermarkets Ltd; Ludlow; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading supermarket chain in the UK seeks a Customer and Trading Manager for their Ludlow store. This role involves ensuring efficient store operations, managing a team, and delivering exceptional customer service. The ideal candidate has strong line management experience and a proven track record in a fast-paced retail environment, along with the ability to meet KPIs. This position offers competitive salary and benefits including discount cards, annual bonuses, and wellness support.

Benefits

10% discount after four weeks

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Cycle to Work scheme

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Experience of leading a team in a fast-paced, customer-facing environment.
• Demonstrated success in meeting or exceeding KPIs.

Responsibilities

• Work with a small team of managers to ensure smooth store operations.
• Take responsibility for complete shop operations.
• Manage team performance, scheduling and pay.

Skills

Line management experience

Customer service

KPI management

Operational leadership

People management

Job description

A leading supermarket chain in the UK seeks a Customer and Trading Manager for their Ludlow store. This role involves ensuring efficient store operations, managing a team, and delivering exceptional customer service. The ideal candidate has strong line management experience and a proven track record in a fast-paced retail environment, along with the ability to meet KPIs. This position offers competitive salary and benefits including discount cards, annual bonuses, and wellness support.