Store Manager - Convenience & Customer Experience

Sainsbury's Supermarkets Ltd; Shepperton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company seeks a Customer and Trading Manager in Shepperton to manage operations of the store and lead a team to deliver outstanding customer service. This role includes responsibilities such as daily store management, personnel scheduling, and performance oversight. Ideal candidates will have line management experience in a dynamic environment and demonstrate success in achieving KPIs. A robust range of employee benefits are also offered including discounts and bonuses.

Benefits

10% discount card

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Cycle to Work scheme

Special offers on memberships and vouchers

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Proficient in delivering KPI performance indicators.
• Experience in managing employee relations issues.

Responsibilities

• Manage daily store operations and accountability.
• Lead and support a team ensuring efficient customer service.
• Handle performance management and scheduling.

Skills

Line management experience

Brilliant customer service

KPI management

Disciplinary management

Operational leadership

Performance coaching

Team motivation

Job description

A leading retail company seeks a Customer and Trading Manager in Shepperton to manage operations of the store and lead a team to deliver outstanding customer service. This role includes responsibilities such as daily store management, personnel scheduling, and performance oversight. Ideal candidates will have line management experience in a dynamic environment and demonstrate success in achieving KPIs. A robust range of employee benefits are also offered including discounts and bonuses.