Store Manager

Bubble CiTea Ltd.; Stoke-on-Trent; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading bubble tea brand in Stoke-on-Trent is seeking an experienced Store Manager to oversee store operations and lead the team. You will maintain high standards for customer service, ensure compliance with health regulations, and foster a positive environment for both employees and customers. Ideal candidates will have experience in a managerial role within the food or beverage industry and a proactive attitude. This role offers opportunities for career progression and staff perks, such as free drinks during shifts.

Benefits

Free bubble tea drink during breaks

Staff discount scheme

Great training opportunities

Qualifications

• Experienced in managerial/supervisor role in fast-paced food/beverage industry.
• Ability to work flexible hours, including evenings, weekends, or holidays.
• Energetic person with a positive attitude.

Responsibilities

• Be in charge of all aspects of the store.
• Supervise and oversee the sales performances of the store.
• Ensure adherence to food safety and sanitation regulations.
• Train and educate your team on drink processes and policies.

Skills

Leadership

Customer Service

Time Management

Team Development

Problem Solving

Job description

LocationStoke On Trent, United Kingdom# Store Manager at Bubble CiteaLocationStoke On Trent, United KingdomSalary£28000 - £30000 /yearJob TypeFull-timeDate PostedOctober 27th, 2025Apply Now**JOIN US!**BUBBLE CITEA is a locally renowned bubble tea brand with a passion for high-quality drinks, outstanding customer service, and a welcoming atmosphere. We're more than just a place to work—we’re a place where careers are built, friendships are made, and people grow together.We don’t just hire — we build futures. We believe in creating opportunities where you can learn, grow, and develop your career every step of the way. Whether you’re starting your first job or looking to take the next step, we’ll support you with training, progression, and a team that grows together.**OUR MISSION**Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers.**WE ARE LOOKING FOR*** Store Manager**YOU WILL*** Be in charge and responsible of all aspects of the store* Set a positive tone and strong work ethic, leading by example* Ensure that the company's regulatory policies and daily guidelines of the store including food safety and sanitation regulations are strictly followed* Supervise and oversee the sales performances of the store* Keep the store clean and presentable* Ensures the proper shift assignment for your team members* Ensure standards for quality, customer service and health and safety are met* Protect employees and customers by providing a safe and clean store environment* Maintain store part-time staff by recruiting, selecting, orienting and training* Maintain the stability and reputation of the store* Develop a passionate working environment and help our bubble baristas to constantly grow and improve* Build, develop and maintain a high performing team* Respond to customer complaints and comments* Train and educate your team on making drink process and policies* Manage and create content for the tiktok* Complete the reasonable tasks that assigned by the company**YOU ARE*** Experienced in managerial/supervisor role in driving a high sales-focused culture in fast-paced food/beverage industry* Be able to work flexible hours, including evenings, weekends or holidays* Legally eligible to work in the UK* An energetic person with positive thinking, with a 'can do’ attitude* Maintain regular and consistent attendance and punctuality* Willing to learn new skills and share your knowledge with our customers & the team**WE WILL*** Amazing opportunities for career progression* Treat you a free bubble tea drink on breaks during the shift* Offer you staff discount scheme on our lovely bubble tea drinks* Provide you with great training to ensure you fit into the team as quickly as possible* Strive to provide numerous opportunities to help your grow while being a part of BUBBLE CITEA