Store Manager

Cobra Coffee Limited; Bournemouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading coffee retailer is seeking a Store Manager in Bournemouth. The ideal candidate will lead a team, ensure exceptional customer satisfaction, and be responsible for financial performance. Strong leadership and customer-centric skills are essential, alongside flexibility for varied hours. Benefits include training and discounts on products.

Benefits

28 days holiday

Unlimited coffee and tea

Discounts on food and beverages

Life insurance

Career progression opportunities

Qualifications

• A welcoming, inclusive attitude toward all backgrounds.
• Customer-first mindset and willingness to model positive behavior.
• Experience leading in hospitality or retail.

Responsibilities

• Lead a team of store partners to improve performance.
• Ensure high customer satisfaction and product quality.
• Identify growth opportunities and implement action plans.

Skills

Strong communication

Leadership skills

Flexibility in working hours

Problem-solving skills

Organisational abilities

Multitasking

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Store Manager (Starbucks) – Cobra Coffee

Are you up for being part of the Starbucks experience? Do you love inspiring great performance and creating great cultures? We’re looking for a Store Manager who can embrace our coffee culture and keep it at the heart of everything we do.

What We Offer

• 28 days holiday a year (including Bank Holidays)
• Unlimited brewed coffee & English breakfast tea on shift
• Discounts on hand‑crafted beverages and food items during your shift
• 30% discount on bottled beverages and impulse items during your shift
• 1 £1.50 food item per shift on selected products
• 30% discount on all food, beverages, merchandise & gifts when not working
• 30% green apron discount across participating Starbucks stores
• Third‑party discounts, including 20% in Southern Co‑op food stores
• Life insurance
• Comprehensive training including coffee knowledge and access to Starbucks Global Academy
• Career progression – we actively promote internally

What To Expect

You will lead a team of store partners, improving performance and ensuring the highest levels of customer satisfaction and product quality. You’ll be fully aware of the store’s financial performance, identify growth opportunities and implement action plans to achieve sales budgets and increase profitability.

What You’ll Need

• A welcoming, inclusive attitude toward all backgrounds and perspectives
• A customer‑first mindset and willingness to model this behavior
• Flexibility regarding working hours, covering evenings, mornings and weekends
• Strong communication and leadership skills, with a commitment to our core values

Ideally You’ll Have

• Experience leading people and teams in hospitality or retail
• Effective problem‑solving and decision‑making skills
• Proven ability to develop and grow both a team and a business
• Excellent organisational and multitasking abilities
• Prioritisation and delegation skills
• Proficiency with Microsoft Office (Word, Excel, Outlook)

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Bournemouth, England, United Kingdom