Store Leader: Retail & Pharmacy Team Coach

The Boots Company PLC; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail organization in Southampton is seeking an Assistant Manager to support the Store Leader in delivering excellent customer care. The role involves leading a team, ensuring high operational standards in retail and pharmacy, and coaching your team to achieve performance goals. Ideal candidates will have experience in team leadership, strong collaborative skills, and the ability to interpret customer data. This position offers a range of benefits including a retirement savings plan and employee discounts.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling and support

Qualifications

• Proven team leadership experience in a retail or pharmacy setting.
• Ability to interpret data and adapt to customer needs.

Responsibilities

• Lead the team to deliver business growth through customer care.
• Conduct regular team performance reviews.
• Ensure stock availability and control costs.
• Perform audits and risk assessments.
• Interpret trends to meet changing customer needs.

Skills

Experience leading a team within a customer facing setting

Understanding how to achieve performance goals through inspiring and coaching a team

Collaborative personality in a team environment

Job description

A leading retail organization in Southampton is seeking an Assistant Manager to support the Store Leader in delivering excellent customer care. The role involves leading a team, ensuring high operational standards in retail and pharmacy, and coaching your team to achieve performance goals. Ideal candidates will have experience in team leadership, strong collaborative skills, and the ability to interpret customer data. This position offers a range of benefits including a retirement savings plan and employee discounts.