Store Leader: Retail & Pharmacy Team Coach

The Boots Company PLC; North East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail and pharmacy company in the United Kingdom is seeking an Assistant Manager to support the Store Leader in fostering excellent customer care and operational standards. You will lead and inspire a team, ensuring efficient business operations and delivering on customer needs. The ideal candidate will have experience in a customer-facing role and be able to inspire and coach team members. This position offers various employee benefits, including a retirement savings plan and generous discounts.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling and support

Access to 24/7 counselling and support

Qualifications

• Experience leading a team within a customer-facing setting.
• An understanding of how to achieve performance goals through inspiring and coaching a team.
• A collaborative personality and able to succeed in a team‑centred environment.

Responsibilities

• Lead your team to deliver business growth through customer care.
• Responsible for the performance and development of your team.
• Conduct regular reviews, audits, and risk assessments.

Skills

Leadership

Customer care

Team collaboration

Job description

A leading retail and pharmacy company in the United Kingdom is seeking an Assistant Manager to support the Store Leader in fostering excellent customer care and operational standards. You will lead and inspire a team, ensuring efficient business operations and delivering on customer needs. The ideal candidate will have experience in a customer-facing role and be able to inspire and coach team members. This position offers various employee benefits, including a retirement savings plan and generous discounts.