Store Coach: Lead Stock & Customer Experience

Dunelm; High Wycombe; On-site; GBP 25,000 - 35,000; Part time

Job summary

A leading UK homewares retailer is looking for a Deputy Manager to oversee stores in North West London, including High Wycombe. This role involves managing stock processes, ensuring customer satisfaction, and supporting the Store Manager. Ideal candidates will have retail management experience and a passion for delivering exemplary customer service. The position offers flexible part-time working days, predominantly Monday, Friday, and weekends.

Qualifications

• Proven management experience in retail with a focus on commercial growth.
• Ability to lead and engage a team of around 30 colleagues.
• Demonstrated track record in exceeding KPIs and store standards.

Responsibilities

• Drive store performance through merchandising and campaign execution.
• Ensure high standards of customer experience and product recovery.
• Manage all stock processes and coach the team.

Skills

Management experience

Stock management

Customer service skills

Team leadership

Job description

A leading UK homewares retailer is looking for a Deputy Manager to oversee stores in North West London, including High Wycombe. This role involves managing stock processes, ensuring customer satisfaction, and supporting the Store Manager. Ideal candidates will have retail management experience and a passion for delivering exemplary customer service. The position offers flexible part-time working days, predominantly Monday, Friday, and weekends.