Store Coach Designate: Lead & Elevate Local Teams

Dunelm; Croydon; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading homeware retailer in Croydon is searching for a Store Coach Designate to enhance customer experiences and lead teams effectively. This hands-on role involves boosting customer acquisition and ensuring high standards in store operations. Candidates must demonstrate strong leadership, customer obsession, and coaching abilities. You'll inspire your team while focusing on compliance and community engagement. This is an excellent opportunity for those who thrive in dynamic environments and want to contribute to a customer-first culture.

Qualifications

• Natural leader who brings out the best in others.
• Customer-obsessed with a commitment to excellent service.
• Great coach who helps others grow and leads by example.
• Commercially curious and proactive in finding opportunities.
• Process-savvy and detail-focused for smooth operations.
• Community-minded, fostering local connections.
• Culture advocate contributing to a diverse team.

Responsibilities

• Boost local customer acquisition through marketing strategies.
• Coach the team for a seamless multi-channel shopping experience.
• Ensure the store maintains high standards and compliance.
• Inspire the leadership team to develop and nurture talent.

Skills

Leadership

Customer service

Organisational skills

Coaching

Commercial insight

Detail orientation

Community engagement

Job description

A leading homeware retailer in Croydon is searching for a Store Coach Designate to enhance customer experiences and lead teams effectively. This hands-on role involves boosting customer acquisition and ensuring high standards in store operations. Candidates must demonstrate strong leadership, customer obsession, and coaching abilities. You'll inspire your team while focusing on compliance and community engagement. This is an excellent opportunity for those who thrive in dynamic environments and want to contribute to a customer-first culture.