Store Assistant - 20 Hours - Saucony

Wolverine World Wide Inc.; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global footwear and apparel company seeks enthusiastic team members to provide exceptional customer service in their stores. You will create memorable experiences for customers, strive to achieve sales targets, and maintain high store standards. Ideal candidates should have a passion for customer interaction and the ability to foster lasting relationships while ensuring a pleasant in-store experience. If you're enthusiastic about helping customers and brand representation, we invite you to apply.

Qualifications

• Experience in customer service is preferred.
• Ability to meet sales targets and performance metrics.
• Strong communication and interpersonal skills.

Responsibilities

• Create amazing experiences for customers through authentic service.
• Achieve sales targets and performance metrics.
• Interact with customers and educate them on products.
• Maintain store standards, front and back.

Job description

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine World wide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.

Key Responsibilities

• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.

• Achieving sales targets and performance metrics.

• Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.

• Store Standards - maintaining store standards, front and back