Starbucks Shift Supervisor

Euro Garages Limited; Hexham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading food establishment is seeking a Shift Supervisor at Starbucks in Hexham. In this role, you will supervise staff, ensure excellent customer service, and uphold food safety standards. Ideal candidates should have supervisory experience or a background in hospitality and retail, along with a passion for leading a team. You will enjoy benefits like a 30% discount, employee assistance program, and a quarterly bonus incentive.

Benefits

30% EG Starbucks Discount

Employee Assistance Program

Quarterly Bonus Incentive

Free Beverage on Shift

Life Assurance

Learning & Development

Qualifications

• Supervisory experience preferred, but hospitality or retail experience is acceptable.
• Ability to lead a team and provide excellent customer service.
• Experience in food safety and health policies is a plus.

Responsibilities

• Supervise and motivate team members to ensure tasks are completed efficiently.
• Assist with stock control and maintain accurate records.
• Prepare beverages and food according to standards.
• Promote a welcoming environment and ensure excellent customer service.

Skills

Supervisory experience

Customer service

Team leadership

Hospitality experience

Job description

Location: Hexham, NE47 7AA (Our store is located at Haydon Bridge - A69)

Hours: Hours to suit your lifestyle

Hourly Rate: £13.05 per hour

Bonus Scheme: Quarterly Bonus Incentive!

Company: EG Group

*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*

Role Overview

Looking for Your Next Leadership Opportunity? Become a Shift Supervisor at Starbucks!

Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You'll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you'll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.

Why Starbucks?

To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.

• 30% EG Starbucks Discount on food, drinks, and merchandise!
• Employee Assistance Program.
• Quarterly Bonus Incentive — work hard and reap the rewards!
• Compassionate Leave for times that matter.
• Free Beverage on Shift.
• EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
• Life Assurance.
• Learning & Development.
• Work Anniversary Awards to mark your milestones.
• Access to the Learning Hub, featuring the world's largest online course library!

A typical day as a supervisor-

• Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
• Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
• Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
• Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
• Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
• Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
• Prepare coffee, food and other beverages in line with formula standards.

Got what it takes?

Are you ready to take the next step in your career? While supervisory experience is preferred, if you've worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.

Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply please email a copy of your CV [e-mail] with the reference ‘Starbucks Shift Supervisor - Bardon Mill - 116046’