Sr Manager, Services Executives - UKI

Workday, Inc.; Greater London; Hybrid; GBP 100,000 - 120,000; Full time

Job summary

A leading technology firm in Greater London is seeking a Senior Manager, Services Executives to lead and mentor a team while managing customer service strategies. The ideal candidate will have over 10 years of experience in HCM and Financial enterprise applications, and a proven track record of successful service sales. Responsibilities include optimizing project proposals, collaborating with sales teams, and leading complex sales cycles to drive revenue growth. This role offers flexibility in work location and a commitment to professional development.

Benefits

Flexible work schedule

Professional development opportunities

Remote work options

Health insurance

Qualifications

• 5+ years experience leading an international team.
• 10+ years experience in HCM and Financial enterprise applications.
• Proven track record of leading service sales cycles.

Responsibilities

• Lead and expand the team of Service Executives across UKI.
• Mentor team members and maintain customer forecast data.
• Collaborate with sales to optimize service proposal processes.

Skills

Leadership

Sales Cycle Management

Team Building

Customer Relationship Management

Negotiation

Job description

Sr Manager, Services Executives - UKI page is loaded## Sr Manager, Services Executives - UKIremote type: Flexlocations: United Kingdom, Londontime type: Full Timeposted on: Posted Todayjob requisition id: JR-0102296**Your work days are brighter here.**We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.**About the Team**The Services Executive team includes a diverse range of skills and experience from across professional services, functional subject matter expertise and sales fields. The team plays a critical role in connecting Workday’s services and sales organisations; ensuring that we are supporting subscription sales by differentiating Workday’s services approach and methodology, as well as ensuring that our customers are set up to be successful in their deployment projects and meet their business objectives. Our aim is to be trusted advisors to our prospects and customers, working to Workday’s core values of Customer Service and Integrity, and protecting Workday’s proven track record of customer success. Successful candidates will be passionate about working as part of an account team supporting sales cycles; engaging with customers to develop deployment strategies and plans that meet their requirements; and handling detailed and sophisticated information to prepare estimates, proposals, and contracts.**About the Role**Workday is the leader in enterprise-class, software-as-a-service (SaaS) Financial Management and Human Capital Management Solutions for leading global businesses.Your team helps prospects put together a plan for a successful project, including resources, timeline, and costs. You’ll mentor your team in effective selling strategies to optimally position Workday’s SaaS Solutions and Platform technologies as the efficient, modern alternative. You will work closely with our Service Partners to help them plan successful projects and grow their business. If you love working in a multifaceted environment, then the Workday EMEA Deployment Strategist team is the place for you.**What you’ll do*** Lead and expand a team of Service Executives across UKI* Provide growth opportunities for team members and mentor new services team managers* Maintain accurate and timely customer, pipeline, and service forecast data* Nurture mutually helpful relationships with Strategic Service partners* Initiate, plan and support services activities and events* Present Workday Customer Services overview and its value proposition* Lead Professional Services statement-of-work and contracting process* Collaborate with your team to build and validate Professional Services Proposal and Project Plans* Understand the competitive landscape and customer needs so you can optimally position Workday Professional Services – be it Workday or partner led engagement* Lead, negotiate, and close Professional Services Agreements, Statements of Work and other contractual documentation.* Build and align on strategic growth plans with the subscription sales team management* Work and collaborate with value management and pre-sales teams to optimise processes to better support the sale of Workday products* Collaborate with the alliances team to ensure growth and good balance of workload within the partner ecosystem**About You******Basic Qualifications***** 5+ years experience leading and building an international team* 10+ year proven experience with vendors, products, and services in the HCM and Financial On-Demand enterprise application space.* 6+ years experience leading sophisticated services sales cycles from start to finish with a track record of successful service revenue and profitability attainment preferred****Other Qualifications***** Experience of sales and revenue responsibility* Ability to understand and effectively explain larger SaaS deployments* Ability to thrive and excel in a lean, fast-paced, dynamic environment with high performance expectations* Familiarity with consultative selling methodologies* Ability to travel up to 35% of the time* Passionate for learning and adopting future AI technologies and trends towards Agentic LLMs* Fluency in English is mandatory, any other European language is a plus**Our Approach to Flexible Work**With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply **spend at least half (50%) of our time each quarter in the office or in the field** with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at [e-mail].