Sr.Business Analyst – Retail, Consumer Goods and Hospitality

Cognizant Technology Solutions Corporation; City of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading IT consulting firm is seeking a Senior Business Analyst with 10-12 years of experience to lead initiatives for retail and consumer goods clients. The role involves conducting requirement gathering, improving business processes, and managing cross-functional teams. The ideal candidate should have a strong understanding of Agile methodologies and experience with tools like Manhattan and SAP. This is a full-time position located in London.

Qualifications

• 10-12 years of experience in business analysis.
• Experience in managing 10 or more people in cross-functional teams.
• Strong understanding of Agile methodologies.

Responsibilities

• Lead Business Analysis across workstreams.
• Engage with stakeholders for requirement elicitation.
• Create business requirements documents and process maps.
• Support project planning and implementation activities.

Skills

Domain expertise in Retail or Consumer Goods Industry

Experience in leading workshops and stakeholder meetings

Ability to manage a cross-functional team

Proven experience with digital transformations

Experience in data analysis and modeling

Problem-solving skills

Strong understanding of Agile methodologies

Tools

Manhattan

SAP

Salesforce

Job description

Sr.Business Analyst – Retail, Consumer Goods and Hospitality

A Senior Business Analyst role with at least 10-12 years of experience to lead & engage with our leading Retail Consumer Goods clients to identify and support requirement gathering and validation against that are driving business values and guide through successful business initiatives and implementations.

Responsibilities

• Lead and drive Business Analysis across workstreams to drive and support the execution of retail and consumer goods initiatives for our customers.
• Improving processes across the business by identifying and implementing logistical practices.
• Engage with business stakeholders and conduct workshops for requirement elicitation.
• Map business processes and user journeys, developing business domain models and associated documentation – Business process modelling, Process flow modelling, Data flow modelling, Stakeholder analysis.
• Creating the business requirements document including non-functional requirements.
• Creation of Process Maps (L1-L4) and undertaking gap analysis.
• Documentation of BRDs, FSDs, NFRs and RTMs.
• Support internal and external delivery teams with project planning, functional and non-functional requirements, testing, reporting, implementation and post-implementation activities.
• Support and facilitate the test team and business teams during business process validation.
• Support end users in adopting functional changes (e.g., training documentation, implementation support).
• Contribute to research design and writing of articles/whitepapers and participate as a team member in collateral development.

Required Skills

• Domain expertise in Retail or Consumer Goods Industry across products such as Manhattan, SAP e‑commerce implementations with Salesforce.
• Experience in leading and managing workshops, senior stakeholder meetings and building relationships between external partners and internal stakeholders to deliver project objectives.
• Ability to manage 10 or more people as part of a cross‑functional team comprising business analysts, developers, testers and other support functions.
• Ability to manage timely and successful delivery of the project, working with cross‑functional teams to manage risks and measure and report on progress.
• Proven experience of leading projects across digital transformations and initiatives.
• Experience in data analysis and modelling to add fact‑based decision making to drive business decisions would be an added value.
• Proven track record of problem‑solving skills.
• Strong understanding of Agile methodologies and ways of working.

Nice To Have Skills

• Agile PM/PO certification.
• Outside‑in approach to Thought Leadership.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Research, Analyst, and Information Technology

Industries

IT Services and IT Consulting and Business Consulting and Services