Spa Therapist - Six Senses London

InterContinental Hotels Group PLC; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel group in London seeks a Spa Therapist to ensure excellent guest experiences through high-quality treatments and services. Candidates should have at least 3 years of experience in luxury spas, a relevant diploma, and strong customer service skills. Knowledge of various beauty technologies is essential. Join us in delivering exceptional wellness experiences at our esteemed establishment.

Qualifications

• At least 3 years’ experience in a luxury spa or health club.
• Proven references in a similar role.
• Fluent in English; additional languages preferred.

Responsibilities

• Perform spa menu face and body treatments.
• Maintain cleanliness, safety, and hygiene of the spa.
• Provide excellent guest service at all times.
• Upsell facilities and maintain treatment room supplies.

Skills

Spa menu face and body treatments

Customer service

Upselling

Cleanliness and hygiene standards

Education

High school diploma or equivalent

Hospitality diploma/degree from recognized school

Graduated or broad knowledge on anatomy and physiology

Tools

Beauty technology (facial, nail)

Job description

Hotel Brand: Six Senses
Location: United Kingdom, London

As Spa Therapist, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Spa Therapist, I willassume full responsibility for theefficientoperation in the following:

• Have thorough knowledge and able to perform spa menu face and body treatments as per Six Senses Spas standards.
• Make sure treatment rooms always have enough supplies as per standards.
• Recommend treatment and products based on lifestyle consultation form and after asking the assessment questions to guest.
• Request and log stock of supplies necessary for the treatment rooms.
• Set up the treatment rooms as per standards.
• Provide prompt, courteous and accurate service to guests at all times.
• Serve the welcome drink or other menu offerings to the guests when required.
• Upsell all property facilities and activities.
• Maintain cleanliness, safety and hygiene of the Spa and treatment rooms.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Spa Therapist, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 3 years’ experience in a similar role in luxury spas and health clubs with proven references. Hospitality diploma/degreefrom a recognized hospitality school is preferred.
• Graduated or have broad knowledge on anatomy and physiology, massage therapy, beauty therapy at either NVQ, ITEC or CIDESCO.
• Understanding and specialization of various beauty product, aesthetic appliances, its specifications and uses. Knowledge in use of facial, nail or other beauty technology as required to fulfil spa treatments.
• Fluent in English; I understand that additional languages are preferred.

All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

The above is intended to provide an overview of the role and responsibilities for a Spa Therapist at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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