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Spa Sales and Customer Service Associate

Handandstonecareers

Bedford

On-site

GBP 60,000 - 80,000

Part time

14 days ago

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Job summary

A leading spa services provider in Bedford is seeking a Spa Associate to ensure outstanding customer experiences. You'll provide excellent service, manage appointments, and maintain a professional environment. The ideal candidate should possess strong communication skills and a positive attitude. Join us for a rewarding career with competitive compensation and flexible schedules.

Benefits

Childcare Discounts
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development

Qualifications

  • Excellent personal appearance required.
  • Ability to handle stressful situations professionally.

Responsibilities

  • Provide excellent customer service to members/guests.
  • Welcome and greet members/guests upon arrival.
  • Answer phones, book appointments, sell memberships.

Skills

Excellent customer service
Good verbal and written communication
Stress management
Multitasking
Positive attitude
Team player
Job description
Benefits:
  • Childcare Discounts
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

  • Provide excellent customer service to members/guests
  • Welcome and greet members/guests upon arrival
  • Answer phones, book appointments, sell memberships, gift cards and upgrades
  • Follow proper filing procedures/file maintenance
  • Promote health/wellness benefits of massage therapy
  • Maintain a professional and clean work environment & appearance
  • Positive, energetic attitude
  • Team player
  • Perform various other duties as assigned
What’s in it for you?
  • Hourly wage plus commissions and bonuses
  • Flexible schedules
  • Professional and safe work environment
  • Employee discounts
  • Employee rewards program/employee referral bonus
  • Contests
Job Requirements:
  • Excellent personal appearance, good verbal and written communication skills.
  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

SA175

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