Spa Sales and Customer Service Associate

Handandstonecareers; Bedford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading spa services provider in Bedford is seeking a Spa Associate to ensure outstanding customer experiences. You'll provide excellent service, manage appointments, and maintain a professional environment. The ideal candidate should possess strong communication skills and a positive attitude. Join us for a rewarding career with competitive compensation and flexible schedules.

Benefits

Childcare Discounts

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Qualifications

• Excellent personal appearance required.
• Ability to handle stressful situations professionally.

Responsibilities

• Provide excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships.

Skills

Excellent customer service

Good verbal and written communication

Stress management

Multitasking

Positive attitude

Team player

Job description

Benefits:

• Childcare Discounts
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Job Requirements:

• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

SA175