Spa Apprentice (Trainee Therapist)

Thermae Bath Spa Limited; Bath; On-site; GBP 20,000 - 25,000; Full time

Job summary

A premier spa in Bath is looking for a Qualified Spa Therapist to assist the team in delivering exceptional guest experiences. Responsibilities include supporting spa operations, maintaining hygiene, and shadowing experienced therapists. The ideal candidate is passionate about wellness and possesses strong communication skills. This role requires working 5 shifts a week, including weekends, with one day at college during term-time.

Qualifications

• Passionate about wellness and holistic health.
• Eager to learn and grow within the spa industry.
• Reliable and committed to high standards.

Responsibilities

• Support spa operations and guest welcome.
• Shadow qualified therapists during treatments.
• Maintain hygiene and a serene environment.

Skills

Excellent communication

Interpersonal skills

Proactive attitude

Education

Wellbeing and Holistic Therapist Level 3

Job description

Thermae Bath Spa is an award‑winning day spa located in the heart of the world heritage city of Bath. Here you can bathe in natural thermal waters, just as the Celts and Romans did over 2,000 years ago. Our facilities include a spectacular open‑air Rooftop Pool, the indoor Minerva Bath, a new multi‑sensory Wellness Suite, and the historic Cross Bath.

Qualified Spa Therapist. You will assist the spa team in delivering exceptional guest experiences, maintaining high standards of cleanliness and presentation, and ensuring smooth operational flow across treatment rooms, relaxation areas, and thermae facilities. Under the guidance of experienced therapists and trainers, you will learn and apply holistic techniques.

Key Responsibilities

• Support spa operations including guest welcome, room preparation, and product replenishment
• Shadow and assist qualified therapists during treatments and wellness sessions
• Participate in structured training programs in holistic therapy practices
• Maintain a serene and hygienic environment throughout the spa
• Uphold Thermae Bath Spa values of excellence, care, and professionalism
• Cross‑train and perform duties throughout the spa operations
• Engage with guests to ensure comfort and satisfaction, responding to queries with warmth and discretion

Ideal Candidate

• Passionate about wellness, holistic health, and guest care
• Eager to learn and grow within the spa and wellness industry
• Excellent communication and interpersonal skills
• Reliable, proactive, and committed to high standards
• Able to work flexibly, including weekends and holidays

Wellbeing and Holistic Therapist Level 3. You will need to attend college one day per week during term time at our City Centre Campus in Bath.

Working 5 shifts a week, including weekends and one day a week at college during term-time. Exact working days and hours TBC.

Referrals increase your chances of interviewing at Thermae Bath Spa by 2x.

Location: Bristol, England, United Kingdom.