Solutions Engineer

Applied Intuition Inc.; Skipton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading software solutions company in the UK is seeking a client-facing solution advisor to guide clients in technical evaluations for a software solution. The role involves consulting on technical needs, supporting sales teams, and driving sales growth through technical expertise. Ideal candidates should have a degree in a relevant subject and demonstrate strong problem-solving skills and the ability to communicate technical concepts to non-technical audiences.

Benefits

34 days paid holiday annually

Employee referral scheme

Company pension scheme

On-site parking

Dedicated well-being team

Qualifications

• Demonstrable technical sales-related experience is required.
• Proven ability to explain technical products to non-technical audiences.
• Excellent organizational skills and attention to detail.

Responsibilities

• Consult with clients to assess their technical needs.
• Provide support for sales teams in communicating client needs.
• Ensure customer needs are met with appropriate product modifications.
• Propose improvements and explain benefits for clients.
• Facilitate discussions around integration requests.

Skills

Technical sales experience

Engaging technical demonstrations

Explaining technical products to non-technical audiences

Organisational skills

SaaS sales expertise

Problem-solving

Curiosity about integration and solutions

Technical aptitude

Education

Degree in relevant subject or appropriate experience

Job description

Serves as a client-facing solution advisor throughout the sales cycle helping guide the client through their technical evaluation and decision process of selecting a CPOMS software solution.

Job Duties & Responsibilities:

• Consults with existing and potential clients to assess and understand technical needs and system requirements.
• Provides expertise and support for sales teams to communicate products, services, and client needs.
• Ensure that customer needs are met, which may include product modifications.
• Proposes improved solutions for customers and explains benefits of changes while being involved in cross-sell opportunities.
• Be the Pre-Sales technical experton how CPOMS will work and be integrated into a client’s environment.
• Be involved in technical discussions around integration requests for other systems (Student Information System Integration, Access Control, Mass Notification Systems, etc.).
• Drive growth in sales bookings through technical expertise, ensuring technical agreements are accurate and validating client configurations.
• Technical support for meetings involving CTO, IT, Network Specialists, etc. as well as being the go-to resource for technical questions.
• Lead client discussions of Active Directory set-up policies and recommendations.
• Facilitate discussions of load or performance testing.
• Provide Quality Assurance Review of all technical components included in complex customer solution configurations.
• Set post sales expectations of client requirements with internal departments such as professional services, and customer success teams.
• Travel as and when needed to visit clients on site for large and complex opportunities.
• Build and maintain strong relationships with technical leaders within the education sector, including CTO/CIO.

Skills & Experience

• Demonstratable technical sales related experience.
• Ability to deliver engaging technical demonstrations with clear, confident communication.
• Proven ability to explain technical products to non-technical audiences.
• Ability to apply engineering, technology, or other related principles to product sales.
• Excellent organisational skills and attention to detail.
• SaaS Sales/technical expertise.
• Thrives with problem solving.
• Curious about use cases, integration, and solution possibilities.
• Demonstrated technical aptitude.

Qualifications:

• Degree in relevant subject, or appropriate experience.

What's in it for you?

• The chance to work within a team of hard-working, passionate people.
• Great job satisfaction from seeing the difference you make in the world of Safeguarding.
• A dedicated well-being team (who surprise us every now and then with yummy treats, social lunchtimes and much more!).
• Townhall meetings hosted by our parent company.
• Development Reviews (1 Month, 3 Month and 6 Months initially).
• Full Time Staff are entitled to 34 days paid holiday per annum (this includes 8 Bank and Public Holidays).
• Employee referral scheme for recommending a friend (once they’ve successfully completed their 6 month probationary period).
• Smart casual dress code.
• On-site parking.
• Company pension scheme.