Solicitor/CILEX or Equivalent (Onboarding)

4COM (4Communication B.V); Liverpool; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading law firm in the UK seeks an experienced Solicitor/CILEX to join its Onboarding team. This role involves assessing personal injury leads, guiding teams, and ensuring quality decision-making. The ideal candidate will have a strong background in personal injury law, excellent analytical skills, and the ability to thrive in a hybrid work environment. This position offers competitive benefits and a commitment to professional development.

Benefits

35-day holiday including bank holidays

Bonus scheme

Pension scheme with salary sacrifice option

Life Assurance Policy

Medicash policy for medical expenses

Flexible working environment

Qualifications

• Passionate about assessing personal injury cases.
• Ability to make clear, decisive assessments.
• Experience working independently and collaboratively.

Responsibilities

• Review personal injury leads to assess prospects.
• Provide training and support to the PI onboarding team.
• Monitor onboarding team performance and meet targets.

Skills

Proven experience in handling Personal Injury claims

Strong understanding of EL/PL/OL and Care Home claims

Exceptional attention to detail

Excellent communication and case management skills

Tools

Proclaim or similar software

Microsoft Office

Job description

Solicitor/CILEX or Equivalent (Onboarding)

Southport/Liverpool/Hybrid

Join Fletchers as a Solicitor/CILEX or Equivalent (Onboarding) and help shape the future of personal injury law. Are you an experienced legal professional passionate about assessing personal injury cases and guiding teams toward successful outcomes? At Fletchers, we’re seeking a skilled Solicitor or Chartered Legal Executive to join our PI Onboarding team. In this pivotal role, you’ll assess PI leads to determine prospects, ensure cases are appropriately allocated, and provide expert legal and technical guidance to help our onboarding team achieve excellence.

What You’ll Do

• Review EL/PL/RTA/Product Liability/Care Home leads to assess prospects and identify viable cases.
• Audit RA1 rejects and ensure swift signing of clients advised of rejection to prevent client loss.
• Ensure accurate allocation of cases between Fast Track (FT) and Serious Injury (SIL) teams based on value and type.
• Provide training, guidance, and support to the PI Onboarding (OB) team and wider Fletchers legal teams.
• Liaise with PI legal teams to review and improve the quality of decision-making within the onboarding process.
• Offer legal and technical advice on complex EL/PL/OL cases and general legal queries.
• Monitor and review onboarding team performance, ensuring acceptance and signed percentage targets are met.

What We’re Looking For

• Proven experience in handling Personal Injury (PI) claims.
• Strong understanding of EL/PL/OL and Care Home claims, particularly regarding breach, causation, and case prospects.
• Exceptional attention to detail and analytical skills.
• Ability to make clear, decisive assessments and justify your recommendations.
• Excellent communication and case management skills.
• Ability to work independently and remotely, as well as collaboratively in a team.
• A methodical approach and the ability to perform under pressure while maintaining high standards.

Desirable Skills & Experience

• Experience using Proclaim or similar software tools such as Adobe and Microsoft Office.

Fletchers Can Offer

• 35‑hour working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas closure, with the option to purchase up to 3 extra days per year
• Long service awards after your 5th, 7th, and 9th full year of employment
• Pension scheme with tax‑efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover dental, optical, and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a strong focus on work‑life balance
• Funded company social events and monthly voucher awards for top performers

About Fletchers Solicitors

Fletchers is a growing law firm specialising in personal injury and clinical negligence law, highly ranked by The Legal 500 and Chambers & Partners. Following several acquisitions, we’ve evolved into the Fletchers Group, with offices in Liverpool, Southport, Manchester, Leeds, Bolton, and Cambridge. Many of our colleagues work flexibly in hybrid roles, enjoying a supportive culture that values growth and development.

We’re proud to offer apprenticeships, training contracts, and leadership programs for ambitious professionals. Around 10% of our colleagues are currently undertaking structured development pathways. Our inclusive culture celebrates individuality and ensures everyone can thrive, reflecting our commitment to diversity, equality, and inclusion.

Fletchers Group is a Disability Confident employer, and we continue to sign up to other diversity standards that reflect our values.

We reserve the right to close this role early depending on the calibre and volume of applicants.