Software Trainer (Website / MIS & School Administration)

Juniper Education Group; Remote; GBP 30,000 - 40,000; Full time

Job summary

An educational technology company in Peterborough is seeking a Software Trainer to deliver engaging online training sessions for school staff. This role requires expertise in Website platforms and MIS systems, along with excellent communication skills. The successful candidate will design training materials, support administrators, and enhance users' confidence in utilizing educational tools. Strong organizational abilities and a customer-first mindset are essential for success in this fully remote position.

Benefits

Day 1 right to company sick pay

Enhanced annual leave entitlement

Cycle to work scheme

Funded development opportunities

Qualifications

• Experience or strong understanding of Website platforms, MIS systems and/or school administration.
• Confident and engaging presenter on camera.
• Excellent written and spoken English with strong attention to detail.

Responsibilities

• Deliver live online training sessions to school administrators and staff.
• Create clear, engaging e-learning modules and resources.
• Help schools improve confidence in using our systems.

Skills

Experience with Website platforms

Understanding of MIS systems

Strong communication skills

Time management

Customer-first mindset

Job description

The Role | Software Trainer

Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. In the education and tech industry, your work directly influences the lives of students and educators. Whether you're developing cutting-edge educational technology, supporting school leadership teams directly or designing solutions to enhance the learning experience, you could make a lasting and positive impact on the future.

Our mission statement says it all: We look after you, so that you can look after our children.

Dedicated to our core values, we are committed to:

Empowerment: Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all.

Purpose: Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs.

Passion: Because we love what you do, you’re at the heart of everything we do.

Innovation: Delivering meaningful solutions with expertise and creative thinking to influence the ever-changing world of education.

Collaboration: The cornerstone of our success as it enables us to collectively harness diverse perspectives and strengths, ensuring that together, we achieve more than we could ever do alone. Every voice counts!

We’re seeking an enthusiastic and personable Software Trainer with a strong focus on Website or MIS systems and school administration to support schools in getting the most from our platforms. This role is ideal for someone who understands the realities of school administration, enjoys helping others, and can explain systems clearly and confidently in an online environment.

You will design and deliver engaging training that enables school staff to use our administrative tools effectively and efficiently, playing a key role in ensuring a positive and supportive customer experience.

Key Responsibilities

• Deliver live online training sessions to school administrators, office staff and school leaders
• Create clear, engaging e-learning modules and supporting resources
• Explain systems, workflows and administrative processes in a clear and accessible way
• Support schools to improve confidence, accuracy and efficiency when using our systems
• Adapt training delivery to suit different roles, experience levels and school contexts
• Contribute to the ongoing development and improvement of training materials

About You

• Experience or a strong understanding of Website platforms, MIS systems and/or school administration
• Confident, engaging and approachable when presenting on camera
• Excellent written and spoken English, with strong attention to detail
• Able to break down technical processes into clear, practical guidance
• Highly organised with strong time management skills
• Comfortable working in a fully remote role
• Reliable, proactive and committed to delivering high-quality training
• Enthusiastic, positive and motivated, with a strong customer-first mindset

Interview process

• 1st stage Interview
• 2nd stage Interview

We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at [e-mail]

Juniper Education Benefits

• Day 1 right to company sick pay
• Enhanced annual leave entitlement
• Opportunity to purchase additional leave
• Entitlement to carry over leave to next entitlement year
• Day 1 access to24/7 GP & prescriptionservices
• Day 1 access to rewards platform
• Cycle to work scheme
• Enhanced maternity & adoption pay
• Day 1 access to employee assistance platform
• Funded development/Qualification opportunities
• Voluntary health care cash planVoluntary private medical insurance
• Plus more!

Please note: We are unable to provide visa sponsorship at this time.