Software Trainer

Maintenance Care; Remote; GBP 80,000 - 100,000; Full time

Job summary

A software training company in Cambridge is seeking a Software Trainer (Implementation Specialist) to deliver virtual training sessions, create tailored implementation plans, and assist clients in using the software efficiently. This full-time, permanent position offers significant growth opportunities within a passionate remote team dedicated to technology and service. The ideal candidate will have experience in training and proficiency with Salesforce CRM. Join us to support thousands of users with effective solutions.

Qualifications

• Experience delivering virtual training sessions.
• Ability to create tailored implementation plans.
• Proficiency in Salesforce CRM.

Responsibilities

• Deliver virtual training sessions and onboarding calls.
• Create implementation plans tailored to client needs.
• Assist users in learning the software efficiently.
• Track training milestones and keep clients on track.
• Document interactions and progress in Salesforce.
• Collaborate with the support team for a smooth transition.
• Provide customer support for 50,000+ users.
• Contribute to knowledge base articles as needed.

Job description

ARE YOU LOOKING TO BUILD A CAREER IN SOFTWARE TRAINING & SUPPORT?
Join a team that values people, progress, and purpose.

Maintenance Care, byGnxcor Inc., is a fast-growing Maintenance Management Software used at thousands of locations across Canada and the U.S. Our platform helps organizations streamline their maintenance operations, track assets, and manage preventive maintenance, all through an intuitive desktop and mobile solution.

We are looking for aSoftware Trainer (Implementation Specialist)to join our growing team and support our new clients as they onboard and learn the system.

This is afull-time, permanentposition with lots of room forgrowthand the chance to be part of an amazing remote team that is passionate about service and technology.

Main Responsibilities Include:

• Delivering virtual training sessions and onboarding calls to new customers
• Creating implementation plans tailored to client needs
• Assisting users in learning how to use the software efficiently
• Tracking training milestones and keeping clients on track for launch
• Documenting all interactions and progress in Salesforce CRM
• Collaborating with the support team to ensure a smooth post-training transition
• Customer support for 50,000+ users of the software
• General administrative duties as needed
• Contributing to knowledge base articles and resources when needed

Experience & Requirements

Location & Work Schedule

Begin your Next Chapter With Us!

Submit your information below and apply today.