Social Media Content Creator & Manager

THE 3S; City of London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A digital financial services company in London is seeking a Social Media Content Creator/Manager to drive engagement and lead generation through impactful social media content. You will be responsible for planning, creating, and managing content across platforms like LinkedIn, Instagram, and Facebook, while working collaboratively with the marketing team. Ideal candidates will have experience in social media strategy and content creation, with a passion for community engagement.

Benefits

Competitive salary

Stock options after 12 months

Hybrid working setup

Opportunities for skill development

Qualifications

• Proven experience in social media content creation and management.
• Ability to create engaging platform-native content.
• Experience with community management and lead generation.

Responsibilities

• Plan, script, shoot, and edit native content for various platforms.
• Improve paths to enquiry for social leads.
• Collaborate with designers to maintain brand consistency.

Skills

Social Media Strategy

Content Creation

SEO

Community Management

Tools

HubSpot

GA4

Meltwater

Job description

Overview

Social Media Content Creator/Manager – London, Liverpool Street – Hybrid working: 3 days in the office, 2 from home.

We’re looking for a hands-on Social Media Content Creator/Manager to join our Marketing & Brand team and turn standout content into real, high-quality enquiries.

Balance creativity with rigour: make platform-native content that people actually care about and turn attention into enquiries—while staying on-brand and compliant. You’ll run an editorial calendar, partner with Design for templates and visuals, work with Digital Performance on lead capture and testing, and share clear, simple results each week. Reporting to the Head of Communications & Content, you\'ll also work closely with the Head of Brand, Graphic Designers, PR & Events and Head of Digital Performance to plan, make, and ship platform-native content—and set up simple, trackable ways for people to get in touch.

A little bit about you:

Our mission

3S Money is a human-first payments partner for real businesses trading globally. We help companies send, receive and manage money in 190+ countries with people-led service. We’re profitable, growing, and we keep standards high.

Our culture

We care personally, stay curious, and make an impact through collaboration, not competition. Transparent, low-ego, high-ownership. Your work matters from day one.

What you'll be doing

• Create & ship: Work independently and, when needed, with freelancers and team to plan, script, shoot and edit native content (reels/shorts, carousels, threads, lives) for LinkedIn, Instagram, Facebook, Youtube and Tiktok.
• Lead capture: Set up and improve paths to enquire (Social Lead Gen forms, DM keywords, sign-ups to guides/events); align targeting and tests with Digital Performance.
• Brand voice and consistency: Work closely with designers to keep typography, colour and motion on-brand; build reusable templates.
• Messaging & approvals: Partner with the Head of Communications & Content on story, tone and sign-off; keep copy clear, compliant and accessible.
• Community care: With support of our customer support team, reply to comments/DMs and manage Trustpilot responses with empathy and brand-safe language.
• SEO enablement: Work with SEO and Paid Social to align content, keywords, and landing pages.
• Reporting: Share weekly readouts on what worked (views, watch time, clicks, enquiries) and what we’ll test next.
• PR & Events: Partner closely to sync calendars, messages, campaigns and approvals. Turning press wins and events into on-brand social assets; plan pre-event build-up, capture on-site highlights, publish post-event recaps, and report impact (reach, engagement, enquiries).

Nice-to-haves:

• Fintech/financial services or B2B SaaS background; regulated-industry experience.
• Media/filming/design background or strong understanding
• Exposure to CRM/marketing automation and social tools (e.g., HubSpot, Meltwater) and general analytics tools (e.g., GA4).

What success looks like:

• High audience engagement and capturing leads from social.
• Better landing-page conversion from social clicks.
• Fast replies to priority DMs/reviews (within one working day).
• Clear monthly proof of which content helped start sales conversations.
• Grow our brand voice and community across all socials.

In return for your hard work:

• 💰 Competitive salary + stock options (after 12 months) & benefits
• 💻 Hybrid working setup in our central London office
• 📚 Space for non-BAU projects to grow your craft
• 🤝 High-trust, low-ego culture with real ownership

Our commitment to you

We are an equal opportunities employer. We hire for capability, character and craft. We’re building services for everyone, so we aim to work with everyone. Diverse teams help us make better decisions and better products. Applicants of all backgrounds are strongly encouraged to apply and discover the 3S way.