SME Outbound Sales Executive

RAC; Manchester; On-site; GBP 26,000 - 33,000; Full time

Job summary

A leading breakdown service provider is seeking Outbound Sales & Service Executives in Manchester. The role involves engaging with small to medium businesses to understand their needs and offering suitable breakdown products. With a basic salary of £26,736 and an OTE of £33,000, this full-time position includes benefits like a bonus scheme, free parking, and a subsidised restaurant. Candidates should have sales experience and be able to build strong relationships with clients.

Benefits

Subsidised onsite restaurant

Free parking

Bonus scheme

Family leave support

Access to online discounts

RAC Ultimate Complete Breakdown Service

Qualifications

• Experience in outbound/inbound sales and customer service.
• Ability to work well under pressure in a KPI-driven environment.
• Outgoing and motivated to achieve sales targets.

Responsibilities

• Provide exceptional service aligned with regulatory compliance.
• Engage with businesses regarding membership and renewals.
• Manage prospect data to build and maintain sales opportunities.

Skills

Experience in sales and customer service

Ability to work towards KPIs

Outgoing and self-motivated

Empathetic with strong rapport-building

Job description

About The Role

RAC are recruiting forOutbound Sales & Service Executivesto join our energetic team in our office inThe Victoria, Salford Quays.

This role is workingMonday-Friday 9am - 5pm, No Weekends! - Bank Holidays off!

As an Outbound Sales Executive you will work with new small to medium business (SME) customers to try and understand their requirements and advise them of the most suitable breakdown products we could offer them to fulfiltheir needs.You will also be maintaining and growing relationships we have with existing customers.

bWe have a guaranteed Base Salary of£26,736with an OTE up to £33,000!

We believe that our talented, passionate employees deserve to feel valued, so we provide a great working environment, free parking, complimentary tea and coffee, a fabulous subsidised onsite restaurant, exciting team events.

What we offer

• Eligibility to join our bonus scheme.
• Holidays - 23 days & bank holidays
• Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earningsli>
• 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering.
• Family leave support including paid time off, flexibility and resources to help balance work and family commitments.
• Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household.
• Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options.
• FREE RAC Ultimate Complete Breakdown Service from Day One.
• Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more.
• FREE onsite parking.

When you join us you will automatically be opted into ourColleague Share Scheme, called‘Owning it together’.This is a unique opportunity for our colleagues to get rewarded for the outstanding work they deliver, to share in the future success of the RAC and is no ordinary work benefit, incentive, or bonus!

What you'll do...

• Deliver exceptional service to our members through up-to-date regulatory compliance and knowledge ensuring we have the member at the heart of everything we do
• Effectively engage with businesses who are thinking of joining, renewing, or leaving us, reviewing their needs and reasons for leaving
• up on prospect data, inbound leads and marketing campaigns to build up and nurture a long-term pipeline of sales opportunities and maintaining a good level of conversation rate
• Utilise data and CRM/database to record accurate details about clients and prospect data
• Ledger management, using specialised tools to identify businesses with outstanding debt, offering alternative payment methods whilst successfully collecting invoices that are overdue to support business targets

What you'll need...

• Experience in sales and customer service inbound/outbound
• Work well towards KPI’s under pressure
• Outgoing and self motivated
• Empathetic and able to build rapport with new and existing SME customers
• Preferably be used to an account management approach to drive pipeline lead generation

Need to exhibit behaviours consistent with RAC core values:

• bHandle it Together
• bExceptional Service
• bRaise the Bar
• bOwn It

Together we are all#OrangeHeroes.Be a part of our journey!

We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.

Why RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way help you grow and develop your career.

About You