SMB Account Executive EMEA

Atlassian; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading cloud software company is seeking an SMB Account Executive to guide customers through their cloud journey. This remote role involves building strategic relationships, developing territory plans, and achieving customer success for designated accounts. The ideal candidate has over 3 years of B2B software sales experience and a strong customer-centric mindset. This position offers flexibility in work arrangements and the opportunity to support diverse SMB customers.

Benefits

Health and wellbeing resources

Paid volunteer days

Qualifications

• 3+ years of experience in outbound B2B software sales.
• Proven track record of exceeding performance targets.
• Comfortable in a fast-paced, dynamic environment.

Responsibilities

• Be Atlassian's main point of contact for designated SMB accounts.
• Develop and implement territory plans for customer success.
• Build strategic relationships with customers and articulate value.

Skills

Outbound sales

Customer-centric mindset

CRM software proficiency

Territory planning

Adaptability

Tools

Salesforce

Job description

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

SMB Account Executives play a crucial role in guiding customers through their Atlassian cloud journey. The primary objective is to demonstrate to SMB customers how Atlassian products can effectively support their objectives. Operating at scale, SMB AEs are expected to advocate for their customers, offering valuable insights to our product and engineering teams to enhance the customer experience. This collaborative effort is closely coordinated with our Product specialists and Marketing organization.

AE are known for their customer-centric approach and innovative thinking. They are adept at managing resources efficiently to cater to the requirements of our top 30,000 SMB customers.

As an AE, you will directly report to the Sales Manager within your geographical region. This position is remote, offering flexibility and autonomy.

What You'll Do:

• Be Atlassian's main point of contact for designated SMB accounts.
• Develop and implement territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.
• Build strategic relationships with customers and articulate how our value proposition addresses their challenges, strategy and needs.
• Provide regular accurate sales forecasts, reports, and updates to management.
• Stay updated on industry trends, market dynamics, and competitor activities within the EMEA market.

Qualifications

• 3+ years of experience in outbound sales in a quota-carrying B2B software sales role
• Proven track record of exceeding performance targets
• Building and leading territory & strategic account plans
• Proficiency in using sales tools such as CRM software (e.g., Salesforce) and prospecting tools
• Comfortable working in a fast-paced, dynamic environment and adapting to changing priorities.
• You have a do-it-right mentality with a customer-centric mindset.

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

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