Skincare Counter Manager: Lead, Coach & Delight Customers

No7 Company; Bracknell; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading skincare brand is seeking a Counter Manager to inspire a team in delivering exceptional customer experiences. Responsibilities include motivating team members, achieving sales targets, and providing personalized skincare consultations. Candidates should have a passion for skincare and strong leadership skills. Benefits include employee discounts, performance bonuses, and professional development opportunities. The role offers a chance to be part of a dynamic team focused on skincare excellence.

Benefits

Employee discount of up to 75%

Store discount (e.g., Boots or John Lewis)

Quarterly Liz Earle Goody Box

Discretionary team bonus scheme

CIBTAC certification

Generous holiday entitlement

Personal Pension Scheme

Qualifications

• Demonstrated experience in a team leadership role.
• Ability to provide personalized consultations.
• Strong communication skills to build customer relationships.

Responsibilities

• Inspire and motivate your team to achieve sales targets.
• Build great relationships with customers and colleagues.
• Deliver consultations and skin services effectively.
• Ensure the counter is beautifully presented at all times.

Skills

Passion for skincare

Experience leading and motivating a team

Outstanding customer service

Business acumen to achieve sales targets

Enthusiasm for ongoing learning

Job description

A leading skincare brand is seeking a Counter Manager to inspire a team in delivering exceptional customer experiences. Responsibilities include motivating team members, achieving sales targets, and providing personalized skincare consultations. Candidates should have a passion for skincare and strong leadership skills. Benefits include employee discounts, performance bonuses, and professional development opportunities. The role offers a chance to be part of a dynamic team focused on skincare excellence.