Skincare Counter Lead & Brand Champion

The Boots Company PLC; Horsham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading beauty retailer in the UK is looking for a passionate Counter Manager to motivate their team and enhance customer experiences with skincare advice. The role focuses on driving sales through team leadership and personal consultations. Ideal candidates should possess outstanding customer service skills and a commitment to team development. This position comes with fantastic benefits, including significant employee discounts and opportunities for professional growth.

Benefits

Employee discount of up to 75%

Store discount (e.g., Boots or John Lewis)

Quarterly Liz Earle Goody Box

Discretionary team bonus scheme

CIBTAC certification

Generous holiday entitlement

Personal Pension Scheme

Qualifications

• A passion for skincare and a love of Liz Earle.
• Experience in leading and motivating a team.
• Outstanding customer service skills.
• Ability to achieve sales targets and review performance.
• Enthusiasm for ongoing learning and development.

Responsibilities

• Inspire and motivate your team to achieve sales targets.
• Build relationships with customers and colleagues.
• Provide personalised consultations and skin services.
• Deliver sales targets through business plans and promotions.
• Ensure your counter is beautifully presented.

Skills

Customer service skills

Team leadership

Skincare knowledge

Coaching and feedback

Job description

A leading beauty retailer in the UK is looking for a passionate Counter Manager to motivate their team and enhance customer experiences with skincare advice. The role focuses on driving sales through team leadership and personal consultations. Ideal candidates should possess outstanding customer service skills and a commitment to team development. This position comes with fantastic benefits, including significant employee discounts and opportunities for professional growth.