Skern Lodge Ltd

Skerntrainingandskills; Bideford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading training provider in Bideford offers an exciting opportunity for a Food & Beverage Hospitality Team Member Apprenticeship. You'll serve customers, manage stock levels, and receive training to gain a Level 2 qualification. Ideal for those who enjoy customer service and wish to develop their skills in hospitality. Enjoy diverse tasks in a dynamic environment with support from an experienced team. This role is full-time, with a commitment of 30 hours per week over 9 months.

Benefits

Access to Perkbox - Discounts and rewards

Uniform provided

Excellent support from a well-established team

Qualifications

• Willingness to learn whilst gaining practical skills.
• Experience in Hospitality is desirable.

Responsibilities

• Serving customers
• Stocking shelves
• Cleaning
• Stock taking and putting away deliveries

Skills

Customer care skills

Initiative

Education

Maths and English at Level 2 (GCSE Grade 4)

Job description

Based in Appledore, North Devon we have been delivering outdoor activities, experiential learning and development training since 1976. We teach new skills, build confidence, fulfil your sense of adventure, and ensure you have boatloads of fun!

We have fantastic opportunities right now to begin your hospitality journey at Skern Lodge or the Ultimate Adventure Centre, based in Bideford, Devon.

Do you love meeting new people? Would you enjoy providing the best customer service to enhance our guests experience? For our front of house operation, we are looking for Food & Beverage Hospitality Team Member Apprentices toserve food and beverages to our customers, clear and clean tables and manage stock levels etc. You will be given full training and complete a nationally recognised qualification working alongside our experienced team.

If you have experience in Hospitality then that’s great, but it isn’t essential. What is needed is the willingness to learn whilst gaining practical skills and a commitment to achieving your Apprenticeship.

Your duties will include:

• Serving customers
• Stocking shelves
• Cleaning
• Stock taking and putting away deliveries, reporting low stock levels to management

The ideal candidate should be able to work alone and in a team, use their initiative and be proactive in their approach to work. You'll also need to demonstrate:

• A can-do and flexible attitude
• A willingness to learn and develop

In return we offer:

• Access to Perkbox -Discounts and rewards across a wide range of shopping and lifestyle brands and well-being support
• Uniform provided
• Excellent support from a well-established team.

This apprenticeship will be for 9 months duration.

Entry requirements

Maths and English at Level 2 (GCSE Grade 4) is desirable however we can provide Functional Skills as part of your development plan.

Experience within Hospitality is desirable.

Skills required

• Customer care skills
• Initiative

Training to be provided

You will be supported by a trainer throughout your apprenticeship.

As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career in hospitality.

Training will be a mix of face to face and online learning.

You will gain a Level 2 Food & Beverage Team Member Apprenticeship Qualification.

Functional Skills in Maths and English if required.

Things to consider

Contracted Hours are 30 hours per week. You will be on a rota with some split-shifts required (7 am -11 am and 3-7 pm) 5 out of 7 days per week. A driving licence and car would be an advantage due to shift times, as bus timetables don’t always align with working times.

We are looking for candidates who want to develop their career within the Hospitality sector. Further training and next level qualifications are available.

Location

At a Glance

Working week:
5 out of 7 days on a rota

Duration:
12 Months

Apprenticeship standard:
Food and beverage team member (Level 2)